Specialist / Associate

The Accounts Receivable Associate will be responsible for timely and accurate processing of customer payments.  Checks and verifies cost accounting, accounts receivable records, ensures invoices are paid, files, posts ledger and general ledger journal entries, and/or balances accounts receivable.  Uses office automated systems to input data, generate reports, conduct specialized research projects and respond to inquiries.  May reconcile difficult accounts.  Additionally, this position will provide general support to the Finance Department as needed to support the overall organizational goals.

• Post customer payments to accounts receivable ledger.
• Escalate all accounts receivable issues to business management and appropriate operational manager.
• To prepare monthly cash receipts forecast for assigned customer accounts.
• Research customer receivable and payment issues.
• Provide backup support to revenue billing staff as required.
• Provide customer service regarding collection issues.
• Proper center and expense coding within general ledger.
• Research AR invoice and payment issues as required.
• Interact and support general accounting staff as required.
• Maintain cash application files of supporting documentation.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Must communicate and follow up effectively with sales managers regarding customer accounts on a timely basis.
• Perform other assigned tasks and duties necessary to support the Revenue Team.

• Bachelors degree required or equivalent experience.
• 2 - 4 years of progressively responsible experience in related roles.
• Requires understanding of accounting concepts, practices and procedures.
• Requires experience with computerized accounting systems.
• Great Plains/SAP experience preferred.
• Microsoft Word and Excel experience required.
• Ability to work well both independently and to work collaboratively in teams.
• Ability to effectively prioritize problems and manage multiple requests/expectations.
• Recognized as a team member who is actively involved in attacking issues, while maintaining an excellent attitude contributing to the overall high morale of the team.
• Excellent interpersonal and written communications skills. Commitment to excellent customer service.
• Ability to interact with internal customers by providing support via phone, web, and email; as well as team-oriented interaction with all.
• Requires the ability to work in an area requiring special attention to detail and regular monthly deadlines.
• Requires ability to handle highly confidential company and employee expense information with appropriate level of professionalism and sensitivity.