Discovery Solutions Consultant

Job Locations ZA-Cape Town
Job ID 2024-3082
# of Openings
15
Posted Date
3 months ago(6/6/2024 11:19 AM)
Category
Client Services

Overview

The Discovery Solutions Consultant role is responsible for high level management, delegation, and execution of day to day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexity. The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. Discovery Solutions Consultant must also mentor, train and delegate to an assigned team of Project Coordinators.

 

Responsibilities

Management of Projects:

  • Providing end-to-end oversight of discovery matters and serving as primary client point of contact
  • Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
  • Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements
  • Developing and managing relationships with internal teams
  • Defining, communicating, implementing and monitoring quality standards on all project deliverables
  • Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables
  • Serving as expert on Consilio’s review platforms and proprietary offerings
  • Forecasting, tracking and managing project budgets and invoices
  • Successfully overseeing multiple, concurrent projects
  • Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis
  • Developing strong client relationships through collaborative, consultative service

Qualifications

  • BA/BS degree or minimum 3 years in the litigation support / legal industry
  • Minimum 2-4 years of experience in the e-Discovery space, with preferred experience as  Project Manager
  • Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints
  • Demonstrated ability to manage client expectations and maintain client satisfaction
  • A proactive approach to problem-solving and the ability to anticipate client needs
  • The ability to confront unexpected problems quickly and effectively
  • Strong teamwork, communication (written and oral), client management, and interpersonal skills
  • Demonstrated ability to manage project teams, including teams of supporting project managers

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