Senior Technical Consultant - DocuSign

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management

SYKE, A Consilio company, redefines the way legal services are delivered. We are pioneers in the field of legal engineering, leveraging cutting edge technology to revolutionize the practice of law.

SYKE envisions a future where legal processes are seamlessly integrated with technology, enhancing efficiency, reducing costs and empowering business to navigate the complex legal landscape with confidence. We embrace the latest advancements in legal technology, artificial intelligence, and data analytics to deliver solutions that drive tangible value for our clients.

Consilio’s True North Values

• Excellence
  We strive to make every client our advocate
• Passion
  We DO because we CARE
• Collaboration
  We win together through teamwork and communication
• Agility
  We flex, adapt and embrace change
• People
  We value, respect and invest in our teammates
• Vision
  We create clarity of purpose and a clear path forward

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

The DocuSign team works on exciting and innovative projects to deliver the entire DocuSign Agreement Cloud to global and enterprise clients. You will work closely with our clients and cross functionally with SYKE’s Consulting and Data Services teams to manage the end-to-end delivery of CLM, eSignature and AI (DocuSign Insight) projects.

As a Senior Functional Consultant, you will be responsible for:

• Leading high complexity legal technology projects from design through to build, testing, and deployment.
• Working with potential customers to gather, refine and document business requirements.
• Holding workshops with customers, capturing business requirements and designing functional solutions to legal business problems.

• Designing contract automation or workflow solutions in the form of business process flows, variables tables, automation mark-ups etc.
• Producing artifacts such as business requirements documents, process flows, variables tables, automation mark-ups.
• Ensuring that the agreed deliverables and functional requirements are delivered to the client.
• Producing and signing off on testing plans – QAT and UAT – and delivering demos to customers and supporting with UAT.
• Point of escalation for projects – collaborating with the wider project team to resolve issues, mitigate problems and communicate challenges/blockers as well as remedial actions.
• Managing, coaching and mentoring team members within the DocuSign practice.
• Preparing project estimates along with the technical delivery team.
• Stakeholder and project management – overseeing the delivery of projects to ensure they are delivered on time and on budget.
• Managing client relationships, leading the pre-sales process and performing demos etc.

• Bachelor’s degree in computer science, Information Technology, or related field.
• Overall, 5-7 years of industry experience, with minimum 3 to 5 years of DocuSign implementation experience.
• Strong understanding of software development lifecycle methodologies (Agile, Scrum, Kanban).
• Excellent communication and interpersonal skills.
• Problem-solving mindset with the ability to adapt to evolving project needs.

Why Join Us:

• Be part of a collaborative and innovative work environment.
• Opportunity for professional growth and development.
• Competitive salary and benefits package.
• Contribute to shaping the future of our software development processes.

If you're excited about transforming software development through efficient CLM practices, we invite you to apply and become an integral part of our dynamic CLM team. Together, let's redefine the way we approach software development and deliver exceptional results.