Data Analytics Search Term Specialist

Job Locations ZA-Cape Town
Job ID 2024-3177
# of Openings
1
Posted Date
1 month ago(8/20/2024 12:08 PM)
Category
Client Services

Overview

The Data Analytics Search Term Specialist, is an individual contributor who must be detail oriented, possess written and verbal communication skills, and hold a deep understanding of a dtSearch index. A person in this role can execute complex transactional tasks with precision, as well as complex iterative tasks requiring version control. Tasks may require consulting; the determination is discretionary and requires identifying when and how to advise.

Responsibilities

Essential Characteristics:   

  • Attention to detail
  • Enjoy problem solving
  • Thrive in a collaborative team of independent contributors
  • Question irregularities and investigate to validate data and outcomes
  • Balance independent investigation with limitations in asking for assistance
  • Thrive on providing accurate and unimpeachable results consistently
  • Thrive in fast paced environment requiring frequent status updates and communication

 

Essential Responsibilities:   

  • Relativity
    • Expert Relativity user with comprehensive search capabilities
    • Deep understanding of dtSearch index, tokenization, Boolean operators and limitations
    • Modify terms to comport with Relativity requirements while considering client intent
    • Create and modify Search Term Reports (STRs) within Relativity
    • Troubleshoot errors as they arise and perform extensive Self QC on every task
    • Familiarity with regular expressions and their use in Relativity
  • Communication
    • Understand, accommodate, and communicate prioritization of requests across matters
    • Maintain awareness of work entering DA ticketing queue
    • Handle complex transactional tasks from beginning to end, with efficiency and accuracy
    • Coordinate the transition of tasks to and from colleagues in other time zones, as needed
    • Communicate and coordinate with internal stakeholders, including Analytics teammates, Project Management and Review
    • Express expected timelines
    • Clearly communicate results and consult as appropriate
  • Quality
    • Understand pertinent components of the Consilio approach to the Electronic Discovery Reference Model (EDRM)
    • Confirm that requests align with project goals and help reframe requested tasks as needed
    • Explore project needs, and formulate solutions to project issues
    • Anticipate data or process related issues and provide pre-emptive solutions
    • Consider the results created and investigate any anomalies or follow up questions
    • Understand pertinent components of the Consilio approach to the Electronic Discovery Reference Model (EDRM)
    • Where appropriate, introduce other applicable DA services to internal stakeholders to add value to clients
  • Administrative Requirements
    • Track metrics including billing time entry and culling in line with team expectations

 

Additional Responsibilities/Details:  

  • Assist with internal initiatives including technology testing and workflow development
  • Support the onboarding of new colleagues; shadowing project work and providing guidance
  • Apply knowledge to custom analytics requests to devise solutions
  • Support cyber and SDS set up

Qualifications

Minimum Education Requirements: [once finalized, this section should not be changed for job posting]

  • J.D., Paralegal Certificate, or BS in relevant field Computer Science, Information Systems, Information Retrieval Sciences, among others), or equivalent

Minimum Experience Requirements: [once finalized, this section should not be changed for job posting]

  • 3 years

Other Requirements:  

  • Extensive experience analytics workflows and Relativity UI
  • Proven work experience in the eDiscovery industry
  • Extensive knowledge of the Microsoft Suite
  • Industry certifications

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