The primary responsibility of a Review Senior Manager includes supervisory execution of Consilo’s review service offerings. Review Senior Managers are responsible for ensuring the high-quality delivery of services and fulfillment of clients’ requirements and expectations. Review Senior Managers also play a critical role in the development, training and mentorship of Review Associates, Review Senior Associates and Review Managers.
Essential Responsibilities:
· Manages the quality of supervised reviews as determined by the client and or outside counsel’s experience · Responsible for the supervision of multiple Review Associates and Managers across projects, process adherence and effective collaboration with clients · Utilizes experience to provide consultative recommendations regarding: training materials, workflow, use of analytics to enhance review, quality management and deliverables · Demonstrates expertise in our process and offerings · Assists Review Directors with fostering and managing client relationships · Participates in client meetings, client pitches and assists in the sale of services where appropriate · Manages Known Performance Indicators to ensure profitability targets are met · Maintains and evaluates quality, productivity and key financial metrics for each project supervised · Creates and maintains positive and productive work culture
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Additional Responsibilities/Details:
Minimum Education Requirements:
Minimum Experience Requirements:
Other Requirements:
Consilio’s True North Values
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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