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What You’ll Do:
With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.
- Develop and articulate a clear grasp of eDiscovery services.
- Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
- Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
- Work in partnerships with internal subject matter experts to capture...
What You’ll Do
With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.
- Shaping the technical vision for the software project, system or platform, including architecture,
design and development.
- Collaborates with project stakeholders to gather project requirements to develop or improve
company products, systems, or technical processes or solutions.
- Researching and evaluating new technologies, languages, and design patterns.
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Responsibilities
· Working on ways to automate and improve development and release processes of applications.
· Working with software developers and software engineers to ensure that development follows established processes and works as intended.
· Working on CI/CD pipelines with Jenkins.
Core Competencies (based on Consilio’s Values):
- Must be capable of being a strong client advocate;
- Must be capable of leading a cross-functional team;
- Must be a strong communicator capable of building client relationships;
- Must be a strong internal collaborator;
- Be flexible...
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- Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations with clear milestones, risks, and comms plans.
- Apply best practices in CLM and legal operations to design scalable processes, advise on change management, and ensure customers achieve measurable outcomes.
- Leverage...
- Develop and articulate a clear grasp of legal advisory and eDiscovery services.
- Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
- Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
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Strategy
- Create marketing strategies for LOD and Consilio to support business objectives, drive revenue, and facilitate a high performing marketing function
- Operate with a clear strategic vision, using it as a compass to embed marketing best practice and a high performing team
- Devise strategic campaigns to effectively meet specific areas of business need or focus, i.e. product launches or new market...
- Troubleshoot and resolve complex application issues across various layers,from web and application servers, to databases and containerized environments like Docker and Kubernetes.
- Investigate logs and system behavior, pulling data from pods and containers using tools like kubectl, event viewer, and central logging platforms
- Monitor application health, performance, and availability levaraging observability platforms like Grafana and Kibana.
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• Providing end-to-end oversight of discovery matters and serving as primary client point of contact
• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
• Managing projects for local and global clients
• Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration...
- Screening: Taking a lead in speaking with lawyers who want to know more or want to apply to join LOD. Helping to select the best people for our short term and long term needs while responsibly managing the expectations of lawyers who we may not be able to help immediately.
- Application processing: Working with the team to ensure applications are processed quickly and efficiently whilst maintaining the highest standards when dealing with potential joiners. We use technology to support us heavily in our recruitment and onboarding so you’ll be using our award-winning platform myLOD to...
- Support Product and Program Management, Architecture, Product with deployment and automation services through multiple tools.
- Collaborate in the development and implementation of monitoring specifications, and configurations.
- Create methods to enhance level of stability and availability of all supported systems.
- Create and maintain up-to-date documentation.
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Essential Responsibilities:
· Support Product and Program Management, Architecture, Product with deployment and automation services through multiple tools.
· Collaborate in the development and implementation of monitoring specifications, and configurations.
· Create methods to enhance level of stability and availability of all supported...
- Lead the design, configuration, and administration of NetDocuments, ensuring alignment with organizational and legal department requirements.
- Collaborate with legal, IT, and business stakeholders to gather requirements and implement solutions that improve document management processes.
- Customize and optimize ND Workspaces, profile fields, security settings, and metadata structures to support departmental workflows.
- Develop, maintain, and enforce best practices, governance, and standards for NetDocs usage across the organization.
- Provide advanced troubleshooting and resolution of technical issues related to NetDocs, integrations, and third-party applications.
- Lead system upgrades, testing, and deployment activities, ensuring minimal...
- Implement, configure, and maintain the NetDocuments platform for legal teams.
- Design and optimize document management workflows, templates, and workspace structures.
- Support user adoption by providing training, guidance, and documentation on NetDocuments features.
- Troubleshoot and resolve platform-related issues in a timely manner.
- Collaborate with IT, legal, and business teams to understand requirements and translate them into technical solutions.
- Stay current with NetDocuments updates, features, and best practices to ensure optimal system performance.
- Assist in the integration of NetDocuments with other legal and business systems.
- Develop automated solutions, scripts, and tools to improve document management...
- Leading high complexity legal technology projects from design through to build, testing, and deployment.
- Working with customers to gather, refine and document business requirements.
- Holding workshops with customers, capturing business requirements and designing functional solutions to legal business problems.
- Designing contract automation or workflow solutions in the form of business process flows, variables tables, automation mark-ups etc.
- Producing artifacts such as business requirements documents, process flows, variables tables, automation mark-ups.
- Ensuring that the agreed deliverables and functional requirements are delivered to the client.
- Producing and signing off on testing plans – QAT and UAT – and delivering...
What You’ll Do
With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account...
Strategic Planning & Leadership
- Develop and execute a comprehensive internal communications strategy that informs, engages, and connects employees across geographies and functions.
- Partner closely with executive and functional leaders to translate strategic priorities and business updates into clear, compelling internal messages.
- Serve as a trusted advisor to...
- Own the UX design process end-to-end, from concept to engineering-ready deliverables, with full accountability for every detail.
- Leverage AI and vibe coding to accelerate design speed and quality from idea to production.
- Mentor and guide designers and product managers to create great UX - to improve their UX thinking and execution, ensuring no gaps in workflows or screen-level detail.
- Drive high-quality design delivery with minimal iteration through upfront business and user understanding.
- Communicate design rationale clearly and effectively to stakeholders at all levels – and...