Job Listings

- Develop and articulate a clear grasp of eDiscovery services. - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. - Work in partnerships with internal subject matter experts to capture...

- Ensure Operations activity progresses as scheduled and required for the eDiscovery projects. - Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift. - Support managers by providing project status and issue reporting as required. - Provide regular project status and issues updates to Operations management team (Global). - Delegate tasks across Operations...

- Ensure Operations activity progresses as scheduled and required for the eDiscovery projects. - Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift. - Support managers by providing project status and issue reporting as required. - Provide regular project status and issues updates to Operations management team (Global). - Delegate tasks across Operations...

The DocuSign team works on exciting and innovative projects to deliver the entire DocuSign Agreement Cloud to global and enterprise clients. You will work closely with our clients and cross functionally with SYKE’s Consulting and Data Services teams to manage the end-to-end delivery of CLM, eSignature and AI (DocuSign Insight) projects.   As a Senior Functional Consultant, you will be responsible for: - Leading high complexity legal technology projects from design through to build, testing, and deployment. -

- Perform hosting activities necessary to prepare data for attorney review, including user and case administration, loading documents, performing searches, and index management. - Perform hosting activities necessary to prepare data for production, including conversion to TIFF or PDF, branding, exporting documents, and load file generation. - Answer and appropriately handle incoming service requests via email, ticketing system, voicemail, phone, IM, and in person. Escalate problems when appropriate. -

Protect Existing Business and Grow Total Account Revenue SCS’ primary function is to protect existing account revenue and expand the footprint of business within the account.  This includes but is not limited to the following activities: - Serve as the central point of contact for account information, issue escalation and resolution and relationship management. - Map and track whitespace within each account, creating and executing a plan to grow Consilio services accordingly. - Broaden and deepen relationships with each account, asking questions to generate leads with buyers in different business units globally.  - Promote Consilio’s eDiscovery, review, consulting and staffing service lines in all client...

- Customer Satisfaction - Service Level Agreements (SLAs): Ensure 15min response, follow-up and resolution SLAs are being met. - Provide the highest level of customer service to further solidify relationship with Consilio’s COBALT customers by: -

Leadership - - Serve as a point of escalation for junior members of the team. - Provide training and supervision for junior team members. - Motivate to create an environment where employees thrive. - Manage and plan project resources.

- Develop and articulate a clear grasp of eDiscovery services. - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. - Work in...

- Responsible for supporting the company’s Windows and Linux servers, Active Directory, Office 365, VMware virtual environment, and storage infrastructure. - Ticket management and end to end ownership of tickets. - Work closely with the other Infrastructure teams to improve SLAs, ticket resolution times, and gain knowledge of the company’s systems. -

- Development: Scope, design, develop and execute solutions that are requested by application owners, often considering multiple ways to accomplish a solution. Lead the development of complex ServiceNow applications, modules, and integrations. Utilize ServiceNow development best practices to create efficient and maintainable code. Customize and extend ServiceNow modules, leveraging JavaScript, REST APIs, HTML, and other relevant technologies. - Configuration and Customization: Work hands on with ServiceNow administration to build complex objects behind the scenes that support operational...

Management of Projects: - Providing end-to-end oversight of discovery matters and serving as primary client point of contact - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements - Developing and managing relationships with internal teams - Defining, communicating, implementing and monitoring quality...

Core Competencies - Be flexible and embrace change; - Take ownership for providing outstanding service; - Value and respect the contributions of others, building trust and relationships with stakeholders; - Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right thing; -

Management of Projects: - Providing end-to-end oversight of discovery matters and serving as primary client point of contact - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables -

Essential Responsibilities:    - Relativity - Hold extensive knowledge on Relativity’s UI, and the concept, machine learning, and search capabilities - Independent Contributor - Proactively identify places to contribute -

Essential Responsibilities:    - Relativity - Hold extensive knowledge on Relativity’s UI, and the concept, machine learning, and search capabilities - Independent Contributor - Proactively identify places to contribute...

Management of Projects: - Providing end-to-end oversight of discovery matters and serving as primary client point of contact. - Providing expertise and consultative advice regarding data...

- Assist with the resolution of any software or hardware issues related to the supported - Provide support for escalated service requests, including problem identification and - Perform data intake, extraction, and processing activities necessary to prepare data for attorney - Prepare document productions for - Maintain technical documentation necessary to make the assigned systems operational and...

We are looking for enthusiastic paralegals to join us on a full-time basis to work on an ongoing, long-term project facilitating the fluid and timely acquisition of legal permissions enabling the installation and maintenance of telecommunications apparatus on private land. Role would be predominantly office and desk based in our Nottingham office (though with some wfh option after end of the probationary period) and be Monday-Friday, 37.5 hours per week. Training would be provided. This is an exciting time to join our busy department gaining exposure to complex case handling work. The role offers great opportunity for future development.

- Managing claims and maintaining records through case management system - Work through negotiation of settlement, litigating where necessary - Independently dealing with key stakeholders and third parties to progress claims to achieve a successful recovery - Confidently discuss claims on the phone and progress them to settlement - The ability to work within a team but...