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- Develop, maintain and implement detailed test plans, test cases, and test scripts to ensure compliance with system specifications.
- Execute manual and automated testing, including functional, integration, regression, scale, and performance testing.
- Create and maintain automated test suites using tools like Selenium, JUnit, or similar frameworks.
- Identify,...
- Leadership
- In partnership and collaboration with directors, provide leadership and oversight of project teams, including managing team utilization, onboarding, training needs and serving as a primary point of escalation for assigned teams.
- Assuring the success of a project by creating and maintaining the project schedule, which defines activities, sequence, dependencies, work effort, duration, and associated resource requirements as well as coaching team members and holding team members...
Essential Responsibilities:
- Manage the entire proposal process, acting as a liaison between our team and the client.
- Develop and manage the proposal schedule and timelines.
- Schedule and lead RFP response kick-off meetings and status meetings with the sales team and subject matter experts, as needed.
- Manage the creation of a proposal...
- Find gaps in current workflows/design and implement new procedures for the entire department
- Assist with the resolution of any software or hardware issues related to the supported applications.
- Provide support for escalated service requests, including problem identification and resolution.
- Perform data intake, extraction, and processing...
- Ensure Operations activity progresses as scheduled and required for the eDiscovery projects
- Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift
- Support managers by providing project status and issue reporting as required
- Provide regular project status and issues updates to Operations management team (Global)...
- Work with day-to-day admin activities around SharePoint, One Drives, Teams.
- Work closely with the business and users across different departments across the organization to understand and gather requirements, suggest solutions and work on planning and implementation of several business requirements.
- Work with other teams during integration and lead the migration activities for SharePoint, One Drive, Teams and M365 groups
- Hand hold junior members of the team and assist in up...
- Execute full life cycle and application software development.
- Create scalable software, website interfaces, workflows, applications, and reports.
- Write effective APIs and Restful services.
- Troubleshoot, debug, optimize and fix software as necessary.
- Create and follow security and data protection settings.
- Design and develop...
- Ensure Operations delivery activity on the floor progresses as scheduled and required for the eDiscovery projects
- Escalate and resolve technical issues with IT support teams
- Interact with project managers on eDiscovery project schedules and delivery estimates
- Prioritize tasks for assigned projects and ensure coverage from his/her team members
- Build world-class delivery teams: Attract, retain, and grow the team by hiring the best people in the most relevant roles
- Empower Operations managers to lead and manage delivery activity on the floor
- Build rapport with counterparts and executive leadership, understand client & project needs, and maintain high levels of (internal) client satisfaction.
- Serve as the primary point of...
Essential Responsibilities:
- Responsible for the creation and maintenance of moderate to highly complex solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups.
- Responsible for all phases of the project lifecycle which include requirements gathering, solution design, application development, and system testing.
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- Responsible for the creation and maintenance of moderate to highly complex software solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups.
- Responsible for all phases of the project lifecycle which include requirements gathering, solution design, application development, and system testing.
- Analyze end user data need and develop user-oriented solutions which interface with existing applications.
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Essential Responsibilities:
- Manages the day-to-day activities for the Global Support Services technical operations service desk.
- Ensures the application of technology service delivery is consistent with overall client and user services strategy and service level agreements.
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Essential Responsibilities:
- Maintain/install end user software and hardware: Troubleshoot/resolve issues in a timely manner on Laptops/Desktops/Thin clients/peripheral devices/MS Windows OS/MS Office/ Local and web-based applications.
- Software Administration: Active Directory Users and Computers and Security Groups, VDI platforms such as Windows 365 and Horizon
- Ticket Queue: Monitor and...
Essential Responsibilities:
- Meets regularly with business leaders, IT leaders, and his/her team to formulate, coordinate, and implement IT solutions and practices that best fit business needs while also maintaining security and other business and legal protocol
- Works closely with Human Resources, Recruiters, and Leadership regarding all team personnel matters, including hiring, termination of employment, and/or discipline of team members.
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- Creates and maintains project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements
- Communicates appropriately, clearly, and effectively with clients, outside counsel, project team, and internal operations
- Understands internal service level commitments and turnaround times and sets client expectations appropriately
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- Review business requirements to translate into technical requirements where necessary for integration development / design purposes.
- Build mapping documents for application integrations.
- APIverification by
Essential Responsibilities:
Essential Responsibilities: