Job Listings

- Develop and articulate a clear grasp of eDiscovery services. - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. - Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities. - Manage a healthy pipeline of opportunities from identification through close. - Maintain an active calendar of new client meetings and industry networking events.

- Develop and articulate a clear grasp of eDiscovery services. - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. - Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities. - Manage a healthy pipeline of opportunities from identification through close. - Maintain an active calendar of new client meetings and industry networking events.

Management of Projects: - Providing end-to-end oversight of multiple eDiscovery matters and serving as primary client point of contact; - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables; - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements; - Developing and managing relationships with internal teams; - Defining, communicating, implementing and monitoring quality standards on all project deliverables; - Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables; - Serving as an expert on Consilio's review platforms and proprietary offerings; - Forecasting, tracking and managing project budgets; - Successfully overseeing multiple, concurrent projects; - Generating and distributing standard data metrics reporting and other identified KPI's on a regular basis; - Developing strong client relationships through collaborative, consultative service.

- Review each case sent by the team to confirm criteria are met for litigation; - Draft and prepare: application and statement of case/ directions/ witness evidence - Prepare for and attend case management conference/ instructions to counsel (as necessary)/ prepare trial bundles and attend final hearing; - Liaise throughout with the grantor(‘s solicitor) and operations teams; and - Review, manage and report on each through to case to conclusion/prepare after action review as necessary.

- Management of Projects - Providing end-to-end oversight of multiple eDiscovery matters and serving as primary client point of contact; - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables; - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements; - Developing and managing relationships with internal teams; - Defining, communicating, implementing and monitoring quality standards on all project deliverables; - Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables; - Serving as an expert on Consilio's review platforms and proprietary offerings; - Forecasting, tracking and managing project budgets; - Successfully overseeing multiple, concurrent projects; - Generating and distributing standard data metrics reporting and other identified KPI's on a regular basis; - Developing strong client relationships through collaborative, consultative service.

- Lead and mentor QA automation team that develops QA automation using Selenium & Java. - Devise procedures to inspect and report quality assurance issues. - Develop test matrix, define scope and document testing plans. - Implement Process and Strategy Management for testing during and after feature release. - Define quality confidence levels and deliver regular reporting. - Facilitate proactive solutions by collecting and analyzing quality data. - Review and manage test case writing. - Coordinate testing activities performed by the team. - Supervise and guide other staff to learn testing procedures and ensure consistency across team members. - Maintain detailed testing and quality records and relevant documentation. - Editing and upkeep of test suites. - Develop deep technical and market-based expertise on our core and future products. - Review any new functional requirements and prepare testing plans and scope. - Defining regression testing scope. - Execute testing plans and provide feedback to ensure successful product delivery.

- Providing end-to-end oversight of discovery matters and serving as primary client point of contact. - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables. - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements. - Developing and managing relationships with internal teams. - Defining, communicating, implementing and monitoring quality standards on all project deliverables. - Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables. - Serving as an expert on Consilio's review platforms and proprietary offerings. - Successfully overseeing multiple, concurrent projects. - Developing strong client relationships through collaborative, consultative service. - Assisting Project Managers in day to day project management tasks such as framing searches and creating STR (Search Hit Reports), adding documents to assignments, document promotion, workspace creation, creating user account & password reset of existing users, metadata export of requested fields, creating new fields, layout & choices and other admin tasks. - Proprietary tool management and error handling, etc. - Ensure PM Operations activity progresses as scheduled and required for the eDiscovery projects. - Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift. - Provide technical guidance to internal and external clients in day-to-day project management tasks. - Escalate issues to Project Support leadership as necessary. - Support managers by providing project status and issue reporting as required. - Track and record project workflow and milestones as required. - Team handling experience. - Strong teamwork, communication (written and oral), client management, and interpersonal skills. - Experience working under tight deadlines in fast-paced e-discovery environments. - Ability to read and interpret quality rules, operating and maintenance instructions, and procedure manuals. - Proficient in MS Excel.

- Managing claims and maintaining records through case management system - Work through negotiation of settlement, litigating where necessary - Independently dealing with key stakeholders and third parties to progress claims to achieve a successful recovery - Confidently discuss claims on the phone and progress them to settlement - The ability to work within a team but to also have your own responsibilities, effectively handling your own case load, meet all deadlines and achieve personal target - Excellent communication skills and a professional work attitude, with strong attention to detail - A highly flexible approach and the capability to work well within a team environment.

- Management of Projects - Providing end-to-end oversight of multiple eDiscovery matters and serving as primary client point of contact; - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables; - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements; - Developing and managing relationships with internal teams; - Defining, communicating, implementing and monitoring quality standards on all project deliverables; - Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables; - Serving as an expert on Consilio's review platforms and proprietary offerings; - Forecasting, tracking and managing project budgets; - Successfully overseeing multiple, concurrent projects; - Generating and distributing standard data metrics reporting and other identified KPI's on a regular basis; - Developing strong client relationships through collaborative, consultative service.

- Works internally with colleagues and externally with clients in the planning, collection, preservation, and examination of data using the most appropriate solutions  - Performs investigative analysis activities for a variety of digital devices, storage media, and cloud-based services, including seizure and retention of mobile phones and devices  - Performs data restoration and data conversion  - Leverages experience with forensic tools, including Encase, Axiom, FTK and other tools to carry out forensic investigations  - Displays sound knowledge and expertise of common operating systems and applications and exhibits an aptitude for problem solving in a methodical and orderly manner  - Follows Digital Forensic good practice methodologies (ISO17025 standard and ACPO Principles of Digital Evidence)  - Assists with the forensic examination of data and prepares reports and other documentation related to investigations  - Displays competence in explaining and relaying technical information to non-technical clients 

- Ensure Operations activity progresses as scheduled and required for the eDiscovery projects. - Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift. - Support managers by providing project status and issue reporting as required. - Provide regular project status and issues updates to Operations management team (Global). - Delegate tasks across Operations shifts as required to maintain consistent level of service. - Perform duties of a shift lead from time to time – including proactive queue management, quality control & resource management. - Modify and execute complex SQL queries and data file management task. - Track and record project workflow and milestones as required. - Use various ESI discovery data processing platforms to extract text and metadata from electronic documents. - Use multiple products & techniques to handle issues with electronic documents tiffing/imaging processes. - Troubleshoot issues that may occur during data loading into hosting platform for review. - Support Project Management by assisting with document searching and tagging in hosted database. - Prepare client data deliverables (including exception reports, delivery reports, execute custom tasks etc.) - Determine the most effective and efficient way to complete tasks and meet client expectations with available resources. - Trouble-shoot and resolve issues prior to escalation to Operations management and/or engineering. - Perform quality control of work product including production QCs, metadata population checks etc. - Provide formal classroom-based training to other team members on E-discovery applications and concepts. - Participate in regular policy and procedure review meetings with other team members. - Assist Operations management with various administrative tasks (e.g., scheduling). - Coordinate with other E-discovery teams (Collections, Forensics, Application Support, Quality Control, Engineering, and PMs) to appropriately plan engagements to meet client deliverables/timelines, resolve specific issues, and improve overall quality and efficiency. - Assist Operations management with planning and documentation of Operations policy and processes. - Conduct and participate in knowledge sharing sessions organized by Operations team from time to time. - Get certified with industry leading certificates like RCA, Nuix Master, six sigma etc. - Manage the day-to-day operations (Data Loading to Productions) of the data operations function for Relativity.

- Ensure uptime, scalability, and performance of common eDiscovery applications like Relativity and Nuix, plus custom apps/workflows built on top of these platforms. - Provide timely responses and resolutions to requesters within defined departmental SLAs. - Assist with monthly application testing outside of normal work hours. - Perform data disposition using defined workflows to help clients remediate risk. - Create and maintain a catalog of documentation in both written and video formats. - Learn functionality and troubleshooting methods for newly developed solutions. - Develop and utilize your knowledge of T-SQL, PowerShell, JavaScript, etc. to troubleshoot existing issues and create custom solutions to unique problems. - Develop your familiarity and knowledge with Consilio systems through daily collaboration with a global team of support engineers and IT Infrastructure team members. - Working in rotational shifts during weekdays and weekends as we provide 24*7 support across the globe.

- Writing Java Integration test cases - Writing python and shell scripts for the testing of deployment - Active involvement in setting and configuring Selenium test environments - Active involvement in requirement verification referring requirement specifications and product backlog - Verification of Sightline Products & Features - Prepare verification test procedures - Identify & Report defects. Verify defect resolutions. - Active participation in Defect Resolution Cycle - Active participation in the review of engineering deliverables (I.e. Product requirements specifications, verification and validation plan, verification test cases etc.) - Prepare Verification Test reports as required. - Work in compliance with Sightline quality system. - As a part of status reporting, will gather different test metrics - Perform other duties as assigned.

- Recruiting, training, and managing members of the inside sales team. - Educating the inside sales team on ELS offerings. - Collaborating with the marketing department to identify ongoing target list of prospects, companies, and firms. - Review and analyze team’s activity and opportunities and ensure that all information is logged correctly and in a timely manner in Salesforce. - Regularly evaluating the performance of the inside sales team. - Assessing inside sales initiatives and procedures to determine whether they are effective in generating sales. - Recommending and implementing improvements to current sales practices and procedures as needed. - Being the point of contact for addressing and resolving inside sales related issues. - Be prepared to outline teams pipeline activity on management team calls.