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- Perform incentive planning, calculations, and analysis for all sales commission and bonus plans
- Review and maintain records of sales and incentive data through various sources.
- Analyze and assess the accuracy of sales metrics to ensure accurate reporting.
- Collaborate with sales team on resolving commission related issues.
- Build and maintain relationships with members of the sales team, operations...
- 2+ years of IT experience on application operations in a large-scale complex environment
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Worth with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
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- 2+ years of IT experience on application operations in a large-scale complex environment
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Worth with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
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Compliance & Risk Management
• Support oversight of privacy compliance programs.
• Maintain records of data collection and processing activities.
• Assist with data retention and deletion practices.
• Support internal audits, risk assessments, and remediation tracking.
Privacy Governance & Advisory
• Manage the privacy legal approval workflow.
• Document changes in data practices and policies.
• Provide ongoing privacy guidance to business stakeholders.
• Support privacy impact assessments and governance reviews.
Training & Reporting
• Deliver...
You will be responsible for overseeing and executing end-to-end forensic engagements, ensuring the highest standards of technical integrity, legal defensibility, and operational excellence across a wide range of data sources and environments. If required you will prepare technical reports, affidavits, and, where appropriate, deliver testimony.
You will work directly with senior legal teams, executives, regulators, and external counsel, translating complex technical matters into clear, actionable guidance. Acting as a trusted advisor, you will manage...
This is a role requiring a strategic mindset, strong client engagement skills, and the ability to drive operational excellence.
Client Engagement, Project management & Consulting
· Lead strategic discussions, helping clients navigate cross-border data challenges.
· Act as a trusted advisor to clients,...
- Shaping the technical vision for the software project, system or platform, including architecture,
design and development.
- Collaborates with project stakeholders to gather project requirements to develop or improve
company products, systems, or technical processes or solutions.
- Researching and evaluating new technologies, languages, and design patterns.
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Release Planning and Dependency Management
· Own and manage the centralized enterprise release calendar across multiple platforms and teams.
· Coordinate release sequencing where dependencies exist, ensuring upstream system releases are completed prior to downstream or integration releases.
· Partner with engineering leads, product owners,...
- Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a timely manner
- Diagnose and resolve common IT problems using established procedures and knowledge base articles
- Perform initial troubleshooting for:
- Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately
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Responsibilities:
- Demonstrate strong command of legal advisory, legal transformation, and eDiscovery services, clearly articulating Consilio’s value proposition.
- Balance efficient deal progression with a consultative approach that aligns client needs to Consilio’s service offerings.
- Manage a strong pipeline from identification through proactive outreach, industry...
Responsibilities:
- Demonstrate strong command of legal advisory, legal transformation, and eDiscovery services, clearly articulating Consilio’s value proposition.
- Balance efficient deal progression with a consultative approach that aligns client needs to Consilio’s service offerings.
- Manage a strong pipeline from identification through proactive outreach, industry...
- Demonstrate strong command of legal advisory, legal transformation, and eDiscovery services, clearly articulating Consilio’s value proposition.
- Balance efficient deal progression with a consultative approach that aligns client needs to Consilio’s service offerings.
- Manage a strong pipeline from identification through proactive outreach, industry events, referrals, and partner engagement, while expanding existing client relationships by driving solution adoption and multi‑threaded engagement across key stakeholder groups.
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Responsibilities
· Develop and articulate a clear grasp of eDiscovery services.
· Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
· Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
· Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities.
· Manage a healthy pipeline of opportunities from identification through...
Responsibilities
· Develop and articulate a clear grasp of eDiscovery services.
· Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
· Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
· Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities.
· Manage a healthy pipeline of opportunities from identification through...
Responsibilities
· Develop and articulate a clear grasp of eDiscovery services.
· Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
· Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
· Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities.
· Manage a healthy pipeline of opportunities from identification through...
Key Responsibilities
1. Matter Management & Escalation Handling
· Take ownership of matter management and escalation supporting a sales manager’s $10M+ book of business, including high-profile corporate and law firm clients.
· Proactively triage and manage escalations, ensuring swift guidance and decision-making support for the manager.
· Support escalation handling and strategic upselling opportunities for the Growth Zone.
2. Workflow & Cross-Functional Collaboration
· Understand and optimize workflows, working across teams to ensure seamless...
- Ensure Operations activity progresses as scheduled and required for the eDiscovery projects
- Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift
- Support managers by providing project status and issue reporting as required
- Provide regular project status...
RECRUITMENT & RESOURCING
- Working closely with the Manager, People & Development (Melbourne) and Director, People & Development (Sydney) to attract and select high performing secondees for our Melbourne and Sydney businesses, including:
- Screening, shortlisting, assessing and interviewing...
- Researching/identifying potential client contacts, generating leads, and uncovering high-value opportunities
- Driving business through outbound phone calls, preparing and sending strategic e-mails to prospective clients specific to their business or legal needs
- Managing full-cycle sales including account management driving revenue across Consilio’s service lines, with a focus on our professional services offerings
- Communicating with clients regarding their business needs to ensure a high quality of interaction in all sales meetings
- Driving sales through all aspects of the sales cycle, including scheduling...
Essential Responsibilities
- Design, build, and maintain moderate to highly complex software solutions including data pipelines, reporting tools, and applications that support analytical and operational needs across the organization.
- Lead or participate in all phases of the software development lifecycle: requirements gathering, solution design, application development, testing, and deployment.
- Analyze end-user data and workflow requirements, developing user-focused solutions that integrate with existing systems and the Relativity platform.
- Create and maintain documentation for development processes, system configurations, and operational procedures.
- Recommend improvements to existing solutions and follow...