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- EDUCATION
- Bachelor’s degree or higher (any discipline).
- LANGUAGES
- Multilingual in English AND at least one of the following: German/Cantonese/Mandarin.
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- Managing process and tracking of employee interviews and document collection on various projects;
- Assisting with internal reporting on ongoing projects and workstreams
- Providing end-to-end oversight of discovery matters and serving as primary client point of contact
- Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
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- Serve as the primary point of contact for clients during forensic collection or forensic analysis engagements, explaining the process and providing regular updates.
- Work closely with clients to understand their needs, scope of investigation, and collection requirements.
- Educate clients on data preservation strategies to minimize the risk of data spoliation or loss during investigations.
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- Define, communicate and drive the overall product vision, strategy, and roadmap while also being responsible for overall product metrics to drive appropriate margins across a suite of clients
- Work closely with engineering, design, sales and delivery teams as well as clients to ensure product success and market growth
- Develop additional ancillary business cases and track and quantify product success through key metrics
- Prioritize features and enhancements based on both client and product impact, feasibility, and cost
- Stay abreast of industry trends and technological...
Team Leadership
- Leading by example and with humility
- Communicate the company values, ethos and objectives to the Project Management team and across all other departments as needed
- Provide leadership and oversight of multiple project teams, including managing team utilization, training needs and serving as a primary point of escalation.
- Acts as...
- Contribute to the FP&A team’s monthly forecasting and reporting cycle
- Conduct monthly budget vs. actual reviews with Corporate Functional leads
- Personnel expense management. Managing personnel costs based on business conditions and business priorities. Provide monthly headcount performance reports to business leaders
- Lead budgeting for headcount and personnel costs, one of the most important facets of the budget
- Collaborate with HR and business teams to develop a new Consilio hiring process that aligns with budget guidelines and includes finance approvals
- Partner with HR in developing tax & benefit adder rates by country and manage the performance of adders against budget
- Collaborate with HR to...
· Rate Request Review & Approval
o Verify accuracy and completeness of timekeeper rate submissions before approval.
o Check approved rates against internal guidelines, historical data, and effective dates.
o Confirm that all required data fields are correctly populated, including timekeeper name, classification (e.g., partner, associate, paralegal), currency, billing office, and practice group.
· Data Entry & Documentation
o Accurately input rate data and comments into billing and matter management systems.
o Ensure...
· Rate Request Review & Approval
o Verify accuracy and completeness of timekeeper rate submissions before approval.
o Check approved rates against internal guidelines, historical data, and effective dates.
o Confirm that all required data fields are correctly populated, including timekeeper name, classification (e.g., partner, associate, paralegal), currency, billing office, and practice group.
· Data Entry & Documentation
o Accurately input rate data and comments into billing and matter management systems.
o Ensure...
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Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.
· Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
· Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
· Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
· Provide feedback and...
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Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.
· Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
· Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
· Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
· Provide feedback and...
- Work at direction of PMO project managers
- Responsible for maintaining organization of cases
- Case closure
Additional Responsibilities/Details:
- Utilize off-the-shelf and proprietary data collection, analysis, and reporting tools
- Support other team members with training and education to encourage best practices and high-quality service
Customer Satisfaction:
1. Service Level Agreements (SLAs)
- Ensure 15min response, follow-up and resolution SLAs are being met.
2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT...
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Work with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
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Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Work with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
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Business Partnering & Stakeholder Management:
- Serve as a strategic business partner to divisional leadership, providing financial insights, analysis, and recommendations to support strategic decision-making and achieve business objectives.
- Build and maintain strong relationships with cross-functional teams, including sales, operations, and marketing, to drive alignment and collaboration in achieving financial goals.
- Present...
- Develop and maintain financial models to support business leaders and finance management in strategic planning and performance analysis.
- Create value-added commentary and insights for the monthly operations review, helping leadership understand key financial and operational trends.
- Conduct in-depth variance analysis, identifying drivers behind financial performance and recommending actions to improve results.
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Risk Management
- Assist with the review and improvement of the risk register
- Assist with the development and tracking risk treatment plans
Vendor Risk Management
- Perform vendor risk and security profile assessments, evaluate vendor responses including the potential for creating...