Job Listings

- Effective communication. Whether working as a group or independently. - Constant learning of new technologies - Proactive administration and maintenance of managed systems. - Following a standard change control protocol. - Creation and maintenance of documentation that covers the lifecycle of such systems. - Lifecycle management of the various components used. - Prototype and research new concepts or technologies for use within automation. - Analyze and report on requirements in response to projects, resource management, etc. - Implementing new components and/or scripts for use within our automation platform. - Project, task, and ticket management. - Train members of the team, and of other teams, on technologies used by automation. - Provide meaningful assistance with any other assigned duties that may arise.

Management of Projects: - Providing end-to-end oversight of discovery matters and serving as primary client point of contact - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements - Developing and managing relationships with internal teams - Defining, communicating, implementing and monitoring quality standards on all project deliverables - Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables - Serving as expert on Consilio’s review platforms and proprietary offerings - Forecasting, tracking and managing project budgets and invoices - Successfully overseeing multiple, concurrent projects - Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis - Developing strong client relationships through collaborative, consultative service

Management of Projects: - Providing end-to-end oversight of discovery matters and serving as primary client point of contact - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements - Developing and managing relationships with internal teams - Defining, communicating, implementing and monitoring quality standards on all project deliverables - Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables - Serving as expert on Consilio’s review platforms and proprietary offerings - Forecasting, tracking and managing project budgets and invoices - Successfully overseeing multiple, concurrent projects - Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis - Developing strong client relationships through collaborative, consultative service

Management of Projects: - Providing end-to-end oversight of multiple eDiscovery matters and serving as primary client point of contact; - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables; - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements; - Developing and managing relationships with internal teams; - Defining, communicating, implementing and monitoring quality standards on all project deliverables; - Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables; - Serving as an expert on Consilio's review platforms and proprietary offerings; - Forecasting, tracking and managing project budgets; - Successfully overseeing multiple, concurrent projects; - Generating and distributing standard data metrics reporting and other identified KPI's on a regular basis; - Developing strong client relationships through collaborative, consultative service.

Management of Projects: - Providing end-to-end oversight of discovery matters and serving as primary client point of contact. - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables. - Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements. - Developing and managing relationships with internal teams. - Defining, communicating, implementing and monitoring quality standards on all project deliverables. - Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables. - Serving as expert on Consilio’s review platforms and proprietary offerings. - Forecasting, tracking and managing project budgets and invoices. - Successfully overseeing multiple, concurrent projects. - Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis. - Developing strong client relationships through collaborative, consultative service. Project Team Leadership: - Leading an assigned team of project managers and project coordinators. - Serve as a point of escalation for junior members of the team. - Managing utilization and project assignment within the project team. - Providing training and supervision for junior team members.

- Execute full life cycle and application software development. - Work with teams and managers to build software solutions. - Create scalable software, website interfaces, workflows, applications, and reports. - Write effective APIs and Restful services. - Troubleshoot, debug, optimize and fix software, as necessary. - Create and follow security and data protection settings. - Design and develop client-side and server-side architecture. - Tailor and deploy processes and metrics. - Creating servers and databases. - Ensuring cross-platform optimization. - Writing clean, functional code on the front-end and back-end. - Write technical documentation. - Collaborating with other engineers/developers to create solutions to provided requirements and specifications.

- Develop and articulate a clear grasp of eDiscovery services. - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. - Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities. - Manage a healthy pipeline of opportunities from identification through close. - Maintain an active calendar of new client meetings and industry networking events.

- Be flexible and embrace change; - Take ownership for providing outstanding service; - Value and respect the contributions of others, building trust and relationships with stakeholders; - Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right thing - Recognize, develop and celebrate individual and team successes; - Lead with convictionEssential Responsibilities: Leadership - Serve as a point of escalation for junior members of the team - Be a main point of contact, direction, and escalation for shift team members - Provide training and supervision for junior team members - Motivate to create an environment where employees thrive - Manage and plan project resources - Identify and facilitate growth opportunities for colleagues - Identify areas of operational risk and implement strategies to mitigate such risk for your clients - Participates in strategic client meetings (quarterly meetings; in person meetings, ) & oversee client level reporting - Initiate and participate in business development opportunities with GRO - Initiate and provide guidance to junior PMs regarding building of client relationships Management of Projects - Provide end-to-end oversight of discovery matters and serving as primary client point of contact - Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables - Create and maintain project schedules, including defining activities, sequence of events, dependencies, work effort, duration and associated resource requirements - Develop and manage relationships with internal teams - Define, articulate, implement and monitor quality standards on all project deliverables - Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables - Serve as an expert on Consilio's review platforms and proprietary offerings - Forecast, track and manage project budgets - Successfully oversee and consult on multiple, concurrent complex projects - Generate and distribute reporting metrics and other identified KPI's as needed for each project - Develop strong client relationships through collaborative, consultative

- Writing Java Integration test cases - Writing python and shell scripts for the testing of deployment - Active involvement in setting and configuring Selenium test environments - Active involvement in requirement verification referring requirement specifications and product backlog - Verification of Sightline Products & Features - Prepare verification test procedures - Identify & Report defects. Verify defect resolutions. - Active participation in Defect Resolution Cycle - Active participation in the review of engineering deliverables (I.e. Product requirements specifications, verification and validation plan, verification test cases etc.) - Prepare Verification Test reports as required. - Work in compliance with Sightline quality system. - As a part of status reporting, will gather different test metrics - Perform other duties as assigned.

- Operate in a direct sales capacity leveraging personal track-record of originating and closing large engagements within corporations and national law firms. - Work with the Global Manager of Sales to develop, deploy and deliver a One Consilio approach within a set of marquis clients and specific industry verticals.  This will require the Manager to utilize well-developed operations skills and organizational IQ to coordinate sales activities across multiple solution offerings and multiple internal and external stakeholders. - Coach and lead employees using a performance management and development process including goal setting, feedback, and performance development planning

- Implementing network solutions to meet the organization's requirements. - Configuring and maintaining firewalls, routers, switches, and other networking equipment. - Monitoring network performance and troubleshooting issues as they arise. - Implementing security measures to protect the network from unauthorized access. - Collaborating with IT teams to ensure seamless integration of network infrastructure with other systems. - Staying current with new technologies and industry developments and making recommendations for improvements. - Providing technical guidance and support to all local teams. - Participating in regular network maintenance and upgrades. - Documenting network configurations and procedures. - Participating in on-call rotation for after-hours support. Other Requirements:     - Must have grown from a technical hands-on perspective up the ranks from networking perspective into positions of more responsibility into a formal management of network role. Candidates without a technical background, a data center background, or strictly an operations background cannot be considered for this role. - Excellent analytical and organizational skills and attention to detail. - Good communication (verbal and written) skills in preparing reports, presentations, and documentation. - Demonstrated ability to work independently and troubleshoot problems with speed and efficiency is required.

- Use integration tools to integrate and implement hardware and software solutions across the organization. - Handle a broad range of software and other programming tasks to ensure that their systems integrations are functional. - Implement integration system best practices in their organization for the sake of legal and ethical policies for integration. - Define and drive integration strategies and methods and then plan them in accordance with established deadlines and time schedules. - Monitor integrations to ensure that the outcome of the integration has met the organization’s needs. - Educate/communicate to the organization about the system and hardware integration procedure, its implementation, and its use, including documentation.

- Timely and accurate processing of all vendor invoices and employee expense reports verifying: - Approval of all expenses by a company manager with authorized level of signature authority. - Ensure appropriate compliance with TDS deduction & deposit. - Ensure Invoices are compliant as per local requirement such as GST - Proper center and expense coding within general ledger. - Prepare weekly check runs and match with supporting documentation for supervisor review. - Research AP expense and disbursement issues as required. - Interact and support general accounting staff as required. - Maintain AP files and off-site storage of supporting documentation. - Maintain vendor and employee master data files in system. - Other duties as assigned

• Assist in monitoring discovery activity by matter and assist with the execution of day-to-day case management tasks • Assist in coordinating and monitoring requests from the case team, escalating as needed • Aide in coordinating with client services as the direction of the PM team to ensure established processes are applied, deadlines are met, and concerns are properly escalated and addressed; review vendor reports and identify any potential risks or concerns • Document and track collection, processing, review, production, and data disposition activities, applying quality control procedures where appropriate and as directed by the PM team • Prepare vendor production requests according to matter specifications and submit to vendor upon client approval • Collaborate with counsel to decommission data or apply inactive hosting options as part of standard matter closure activities • Track and support ongoing collection, processing, and review workflow enhancements • Assist with revising process documentation as needed • PeoplePortal adds and removal • Employee adds to QuickBase • Exchange and DDS preservation adds • Running QB reports with guidance • Replying to WON opportunities with ACT key • General support of CM/PM team   Client Support - Respond to general questions and concerns from client - Participate in client check-in calls - Communicate client needs, and respond to and escalate client risk issues in order to ensure best possible client experience and retention at the request of the PM’s.

- Explains complex troubleshooting steps and resolutions to teammates as required.  - Shows a thorough understanding of how to use tools and applications in identifying and solving technical issues and trouble tickets.   - Act as the escalation point for junior-level engineers. - Maintain/install end user software and hardware: Troubleshoot/resolve issues in a timely manner on Laptops/Desktops/Thin clients/peripheral devices/MS Windows OS/MS Office/ Local and web-based applications. - Software Administration: Active Directory Users and Computers and Security Group, Citrix and VMWare Horizon, and Microsoft Endpoint Manager. - Ticket Queue: Monitor and respond to electronic tickets and phone calls from internal and external clients for both trouble and task-oriented issues, and provide clearly written documentation regarding the problem, task, and resolution. - Other IT Related Support: Routers and switches, AV equipment, Printers, Security Systems and Proximity key card systems/Cable management.  Maintain a clean and orderly IT storage area. - Administrative tasks: Attend meetings both locally, and via teleconference.  Meet with local vendors and technicians. Maintain asset tracking software with up-to-date data. - Documentation: Create and collaborate on documentation pertaining to projects, tasks and other business needs. Additional Responsibilities/Details:   - Ability to work independently and in a team environment; perform follow through on tasks. - Ability to maintain software and hardware inventory. - Ability to multi-task and prioritize/re-prioritize work. - Ability to keep abreast of the latest developments in hardware and software technologies. - Strong sense of self-motivation, analytical skills, organization and attention to detail. - Excellent troubleshooting, problem-solving, and customer service skills. - Ability to interact with clients in a professional manner over the phone, in person, and in writing. - Ability to work under pressure, in a fast-paced work environment and support on-site and remote end-users. - Microsoft Office proficiency. - Coordinating and maintaining comprehensive physical asset management of technology equipment. - Collaborating with HR and Purchasing partners to streamline Desktop Management policies and procedure. - Supporting a remote user base in a multi-location, global environment. - Driving consistent improvements to raise the quality and efficiency of desktop management service provided to all employees. - Ensuring internal groups are fully coordinated through hardware and software deployment life cycles. - Providing technical/personal mentorship and guidance to team members on a regular basis. - Proven ability to work on multiple projects concurrently with ease, maintaining organizational standards across each project.

- Responsible for the initial draft of attorney response letters - Organize exhibits for depositions, hearings and trials  Additional Responsibilities/Details:   - Draft hearing outlines - Schedule court reporters for depositions - Complete projects assigned by attorneys and paralegals - Support other team members with training and education to encourage best practices and high-quality service

- Support Product and Program Management, Architecture, Product with deployment of manual and automation services through multiple tools. - Collaborate in the development and implementation of monitoring specifications, and configurations. - Create methods to enhance level of stability and availability of all supported systems. - Create and maintain up-to-date documentation. - Work with associated teams to troubleshoot application upgrades during change control windows as needed. - Consult with project management and internal clients to determine project scope, timeline for project involvement. - Work with all development and support teams to identify and provide solutions where CI/CD automation is needed. - Assist with manual environment/server builds with a keen eye on improving through automation.

- Develop and articulate a clear grasp of eDiscovery services. - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. - Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities. - Manage a healthy pipeline of opportunities from identification through close. - Maintain an active calendar of new client meetings and industry networking events.

Essential Responsibilities:    - Works internally with colleagues and with clients in the planning and execution of data preservation using the most appropriate and legally defensible solutions - Performs investigative analysis activities for a variety of digital devices, computers, storage media, servers, networks, and cloud-based services, including seizure and retention of mobile phones and handheld devices - Performs data restoration and data conversion to prepare data for processing and hosting - Leverages experience with forensic tools, including Encase, FTK, Axiom, and Cellebrite to carry out forensic investigations - Displays sound knowledge and expertise of common operating systems and applications and exhibits an aptitude for problem solving in a methodical manner consistent with forensic protocols - Follows Digital Forensic good practice methodologies (ISO17025 standard and ACPO Principles of Digital Evidence) in all aspects of the forensic and eDiscovery workflow - Assists with and independently conducts the forensic examination of data and prepares expert reports and other expert witness documentation related to investigations - Displays competence in oral delivery of complex technical information to non-technical clients - Travels to onsite locations with a team or independently to perform data collections when safe and feasible - Displays high degree of comfort operating in a client-facing environment and meeting the needs of clients - Ability to be responsive to internal and external communications - Has the ability to make well-reasoned decisions “on the spot” and execute on the plan

- Working closely on onboarding/ offboarding and lending support to HRSS team - coordination between departments, data collection and communication, scheduling meetings with stakeholders as needed. - Creating and managing new hire profiles on HRIS/various other HR systems. - Preparing employee letters. - Maintaining employee data and sharing with internal teams/ external vendors as needed. - Ability to manage the queue of employee requests and liaising with stakeholders for effective solutions. - Ensure data quality while maintaining and protecting confidential data with utmost scrutiny, judgment, and care Interface between the HR team. - Experience working with other geographies (apart from India), will be preferred.