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- Research and identify potential clients, including law firms and corporate legal departments.
- Conduct targeted outreach via phone, email, LinkedIn, and other platforms to schedule introductory meetings.
- Qualify inbound leads and coordinate with senior sales executives to drive opportunities through the pipeline.
- Lead initial discovery conversations to understand client needs and position solutions effectively.
- Maintain accurate and up-to-date client information and activity in Salesforce.
- Assist with preparation of pitch decks, sales collateral, newsletters, and proposal...
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· To ensure optimal performance and reliability, develop and implement network designs, including topology, protocols, and network security measures.
· Regularly monitor network systems and proactively identify and resolve network issues to minimize downtime and ensure smooth operations.
· Implement and maintain network security measures, such as firewalls, switches, routers, load balancers, intrusion detection systems, and access controls, to protect...
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- Responsible for supporting the company’s Windows and Linux servers, Active Directory, Office 365, VMware virtual environment, Network and Storage infrastructure.
- Ticket management and end to end ownership of tickets
- Work closely with the other Infrastructure teams to improve SLAs, ticket resolution times, and gain knowledge of the company’s systems
- Handle daily support for all areas of Infrastructure.
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Essential Responsibilities:
- Relativity
- Hold extensive knowledge on Relativity’s UI, and the concept, machine learning, and search capabilities
- Independent Contributor
- Proactively identify places to contribute to and drive process improvement
- Troubleshoots problems, identifies root causes, and enacts best path forward
- Implement complex Data Analytics workflows with no oversight
- Take ownership of large-scale complex projects, from beginning to end
- Directly lead complex or high-profile Technology Assisted Review projects
- Subject matter expert (SME) and Consultant
- Present to clients and internal teams as an SME on all analytics...
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· Works internally with colleagues and with clients in the planning and execution of data preservation using the most appropriate and legally defensible solutions
· Lead and participate in client calls, as necessary, displaying consultative and confident approach to calls
· Ability to work independently on-site on small to medium sized engagements
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- Maintain and update documentation within the centralized Document Management System (SharePoint).
- Track document status across lifecycle stages: draft, review, publish, update, deprecate, archive.
- Ensure version control and change logs are accurately maintained.
- Tag and format documents for optimal retrieval by AI systems (AskLio, ServiceNow, Atlas).
- Convert technical content into...
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- Relativity Expertise
- Deep knowledge of dtSearch syntax, including formatting and search limitation nuances
- Use proper dtSearch formatting to create proper Search Term Reports
- Create complex searches with multiple conditions accurately and without error
- Run Structured Analytics Sets in accordance with SOP
- Service Desk or other Ticketing System
- Utilize ticketing system to pick up, track, and complete requested tasks
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· Works out of the Chicago office to manage the remote mobile device collection kits including tracking, flashing new base images to the devices, kit digital sanitization, and deploying as requested
· Assist examiners working remotely with accessing department infrastructure and hosts
· Support directed initiatives to increase the operational efficiency of the department
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- Relativity:
- Hold extensive knowledge on Relativity’s UI, and the concept, machine learning, and search capabilities
- Independent Contributor:
- Proactively identify places to contribute
- Troubleshoots problems, identifies root causes, and enact best path forward
- Responsible for executing complex Data Analytics workflows
- Responsible for executing large-scale complex projects
- Responsible for executing complex Technology Assisted Review projects
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The Manager, Talent Solutions (Client Solutions) is responsible for strategizing commercially with clients and the New Business team, account management, and collaborating with the People & Development team to match candidates with clients.
The Manager, Talent Solutions will also:
- Communicate with New Business team and clients to match candidates to opportunities and fulfill client requests.
- Utilize Salesforce to input new client orders.
- Collaborate with and educate the People & Development team to build a solid pipeline of...
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Who We’re Looking For
The ideal applicant for this position has/is the following:
- EDUCATION
- Bachelor’s degree or higher (any discipline).
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Ownership & Strategy
· Lead UX for critical product areas across Consilio’s platform, including AI driven workflows and enterprise legal solutions
· Own the end to end product design process from concept through delivery and post launch iteration
· Translate evolving product strategy and business goals into user journeys, information architecture, and interaction...
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- Customer Satisfaction
- Service Level Agreements (SLAs)
- Ensure 15min response, follow-up and resolution SLAs are being met.
- Provide the highest level of customer service to further solidify the relationship with Consilio’s clients by:
- Assistance with logging into the system, navigating the interface and performing...
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- Work at direction of PMO project managers
- Responsible for maintaining organization of cases
- Case closure
Additional Responsibilities/Details:
- Utilize off-the-shelf and proprietary data collection, analysis, and reporting tools
- Support other team members with training and education to encourage best practices and high-quality service
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Management of Projects
- Provide end-to-end oversight of multiple discovery matters and serve as primary client point of contact.
- Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
- Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort,...
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- Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations.
- Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics and reminders.
- Leverage your product and industry expertise to design and build customers’ contracting processes.
- Enable customers to build and maintain their CLM instances.
- Lead challenging conversations with customers to reset expectations and address product feedback.
- Advise customers on trade-offs that balance project timeline and their implementation goals.
- Proactively identify opportunities to improve our...
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- Knowledge and experience in working with the full recruitment cycle for direct hire candidates.
- Develop a pool of viable candidates with the ability to match the job descriptions for submission to clients.
- Ability to advertise on job boards such as LinkedIn, Zip, Indeed to name a few.
- Follow all processes in place to reach monthly revenue goal of $25,000 per month.
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- Development: Scope, design, develop and execute solutions that are requested by application owners, often considering multiple ways to accomplish a solution. Lead the development of complex ServiceNow applications, modules, and integrations. Utilize ServiceNow development best practices to create efficient and maintainable code. Customize and extend ServiceNow modules, leveraging JavaScript, REST APIs, HTML, and other relevant technologies.
- Configuration and Customization: Work hands on with ServiceNow administration to build complex objects behind the scenes that support operational workflows; understand SNOW related upgrades and patches...
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Development: Scope, design, develop and execute solutions that are requested by application owners, often considering multiple ways to accomplish a solution. Lead the development of complex ServiceNow applications, modules, and integrations. Utilize ServiceNow development best practices to create efficient and maintainable code. Customize and extend ServiceNow modules, leveraging JavaScript, REST APIs, HTML, and other relevant technologies.
· Configuration and Customization: Work hands on with ServiceNow administration to build complex objects behind the scenes that support operational workflows;...
