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- Responsible for supporting the company’s Windows and Linux servers, Active Directory, Office 365, VMware virtual environment, and storage infrastructure.
- Ticket management and end to end ownership of tickets.
- Work closely with the other Infrastructure teams to improve SLAs, ticket resolution times, and gain knowledge of the company’s systems.
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Leadership -
- Serve as a point of escalation for junior members of the team.
- Provide training and supervision for junior team members.
- Motivate to create an environment where employees thrive.
- Manage and plan project resources.
- Identify and facilitate growth opportunities for...
Responsibilities:
- Responsible for supporting activities related to case development on multiple matters.
- Analyze and accurately update client systems with case data and support scheduling of witness interviews and meetings between client and outside counsel.
- Effectively and efficiently take direction in a fast-paced decision-making environment.
- Draft routine legal documents for review and use by attorneys.
- Compile documents and support drafting of discovery responses.
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Management of Projects:
- Providing end-to-end oversight of discovery matters and serving as primary client point of contact
- Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
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- Participate in the monthly financial close including preparation of monthly balance sheet and income statement
- Responsible for general ledger accounting, including but not limited to payroll, cash and other liabilities.
- Prepare and analyze monthly, quarterly, annual and ad hoc reports.
- Responsible for audit requests such as balance sheet reconciliations and other
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Help Protect Existing Business and Grow Total Account Revenue.
SCS’ primary function is to protect existing account revenue and expand the footprint of business within the account. The SCS Analyst will support the AM and clients through the following activities (not all-inclusive):
- Ensure compliance of SCS client playbook workflows and other client guidelines.
- Complete new engagement setup for clients, including conflict checks, Salesforce opportunity creation and closure, and job setup.
- Prepare and coordinate any necessary contractual requirements.
- Monitor project and client communications for items requiring follow-up and escalation.
- Collate information used for reporting,...
What You’ll Do:
With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.
What Shift You’ll Work:
- Tuesday to Saturday 4pm - 1am (16h00 -...
Management of Projects:
- Providing end-to-end oversight of discovery matters and serving as primary client point of contact.
- Providing expertise and consultative advice regarding data...
- Build a specialized delivery team to scale: Hire and grow the team by hiring the appropriate talent inn.
- Take cognizance, and offer course correction when required, of Team managers’ delivery activity on the floor.
- Assist Data Operations Director in areas of policy compliance, strategic initiatives, delivery excellence and team culture.
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- The Infrastructure Architect establishes and maintains enterprise level architecture through the stages of planning, design and execution of all new platform buildouts. They are responsible for setting our strategic direction and future roadmap in the server and systems space.
- Works closely with multiple internal teams and third-party vendors to plan, design and execute projects that support our application strategies.
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Essential Responsibilities:
- Meets regularly with business leaders, IT leaders, and team members to develop, implement, and refine IT support strategies that align with business needs while maintaining security, compliance, and regulatory requirements.
- Works closely with Human Resources, Recruiters, and Leadership regarding all team personnel matters, including hiring, performance management, and disciplinary actions.
- Ensure uptime, scalability, and performance of common eDiscovery applications like Relativity and Nuix, plus custom apps/workflows built on top of these platforms
- Provide timely responses and resolutions to requesters within defined departmental SLAs
- Assist with monthly application testing outside of normal work hours
- Perform...
- Providing end-to-end oversight of discovery matters and serving as primary client point of contact
- Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
- Managing projects of our global clients
- Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements
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• Providing end-to-end oversight of discovery matters and serving as primary client point of contact
• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
• Managing projects of local and global clients
• Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration...
The Manager, Talent Solutions (People & Development) is responsible for recruiting, screening, interviewing and vetting candidates. Team members in this role are also responsible for building candidate rosters, networking in the legal community, and assisting the Client Solutions team in the fulfillment of orders. The Manager, Talent Solutions will also:
- Engage in building a solid pipeline of specialized legal professionals for service work based on supply and demand signals.
- Work with talent team members to validate candidate skills, experience, business acumen and professionalism, including final approval of...
Responsibilities:
- Explains complex troubleshooting steps and resolutions to teammates as required.
- Shows a thorough understanding of how to use tools and applications in identifying and solving technical issues and trouble tickets.
- Act as the escalation point for junior-level engineers.
- Maintain/install end user software and hardware:...
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- Program Execution: Execute litigation programs from inception to completion, ensuring timely and efficient resolution. Coordinate and implement strategic legal initiatives, including interactions with outside law firms and in-house counsel.
- Stakeholder Collaboration: Serve as a primary point of contact for internal teams, outside counsel, and legal partners, maintaining strong...
- Vendor Risk Management
- Support activities for vendor risk program which will include the sending of security questionnaires, the creation of scorecards, and the tracking of any remediation
- Activities will also include tracking due dates and communicating with vendors and internal partners
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- Facilitate onboarding/offboarding processes and provide support to HRSS team.
- Coordinate between departments, collect and communicate data, and schedule stakeholder meetings.
- Create and manage new hire profiles on HRIS and other systems.
- Prepare employee letters and maintain employee data for internal/external use.
- Manage...