Job Listings

- Together with local management teams, build, drive and support a positive, safe, and engaging work environment that promotes long-term retention and a high-performance, collaborative work culture. - Ensure all HR policies and local employee handbooks are updated in line with legislative changes and communicating all relevant changes to the local teams accordingly. - Communicate and support global HR initiatives among the employee and flex talent (where applicable) populations in both SA and Mauritius....

- LLM Specialization: Take the lead in implementing and fine-tuning Large Language Models for use in eDiscovery, focusing on enhancing their applicability and efficiency in processing and analyzing legal documents, such as emails and PDFs. - Benchmark Creation: Develop benchmarks to evaluate the performance of models and solutions, ensuring they meet high standards of accuracy and utility in legal-specific tasks. -

- Explains complex troubleshooting steps and resolutions to teammates as required.  - Shows a thorough understanding of how to use tools and applications in identifying and solving technical issues and trouble tickets.   - Act as the escalation point for junior-level engineers. - Maintain/install end user software and hardware: Troubleshoot/resolve issues in a timely manner on Laptops/Desktops/Thin clients/peripheral devices/MS Windows OS/MS Office/ Local and web-based...

- Monitor and manage the Data Management ticketing system queue to ensure that tickets are being actioned in a timely manner. - Action review platform deletion tasks from a variety of workflows. - Action network data deletion tasks from a variety of workflows. - Use analytical and problem-solving skills to develop solutions to problems as they are presented. - Use SQL server queries to identify units of work to...

- Manage and maintain the internal Domo platform for Consilio, including creating and updating complex dashboards and reports, and integrating data from various data sources - Help with the development and implementation of data strategy and governance with our Data Warehouse team - Implement modifications to data sources to point to rapidly changing data warehouse architecture -

What You’ll Do With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.

- Fulfill the client’s strategic discovery goals and objectives, as defined by the client in consultation with Consilio - Standardize, coordinate, and facilitate discovery tasks with vendors and other parties - Develop and manage relationships with stakeholders across the discovery workflow - Coordinate discovery activity by matter and serve in a consultative role to appropriately limit the amount data collected, processed, and reviewed - Provide recommendations on case-specific issues, including complex, large-scale, and non-standard requirements and requests - Oversee day-to-day evidence management for assigned matters and facilitate adherence to end-to-end discovery processes - Facilitate custodian interviews to...

- Leadership - In partnership and collaboration with directors, provide leadership and oversight of project teams, including managing team utilization, onboarding, training needs and serving as a primary point of escalation for assigned teams. - Assuring the success of a project by creating and maintaining the project schedule, which defines activities, sequence, dependencies, work effort, duration, and associated resource requirements as well as coaching team members and holding team members...

Management of Projects: - Providing end-to-end oversight of discovery matters and serving as primary client point of contact - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables -

- Respond in a timely manner to both internal and external stakeholders. - Confidently report complex technical information to non-technical clients. - Perform forensic investigations and reporting from physical devices, predominately Computers and Mobile Devices. - Perform forensic investigations and reporting from corporate systems, predominately Microsoft M365 and Google...

- Support Product and Program Management, Architecture, Product with deployment and automation services through multiple tools. - Collaborate in the development and implementation of monitoring specifications, and configurations. - Create methods to enhance level of stability and availability of all supported systems. - Create and maintain up-to-date documentation. - Work with associated teams to troubleshoot application upgrades during change control windows as needed. - Consult with project management and internal clients to determine project scope, timeline for project involvement. - Work with all development and support teams to identify and provide solutions where CI/CD automation is needed. - Troubleshooting...

- Develop and articulate a clear grasp of Consilio’s eDiscovery services - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings - Work...

Essential Responsibilities:    - Responsible for the creation and maintenance of moderate to highly complex solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups.  - Responsible for all phases of the project lifecycle which include requirements gathering, solution design, application development, and system testing.  -

What to Expect: - Hands-On Practical Experience: Explore various facets of the legal industry, from legal project management to cutting-edge legal technology tools. - Meet the Experts: Throughout the week, you’ll connect with global colleagues and leaders in legal services, offering unique insights into...

- Ensure uptime, scalability, and performance of eDiscovery applications, including custom apps and workflows built on these platforms. - Provide timely responses and resolutions to incoming help desk tickets independently and in collaboration with fellow team members. - Escalate tickets and collaborate with Tier 3 support, infrastructure teams, or development teams as needed. - Assist with regularly scheduled maintenance activities, Disaster Recovery,...

- Develop and articulate a clear grasp of eDiscovery services. - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. - Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities. - Manage a healthy pipeline of opportunities from identification through close. - Maintain an active calendar of new client meetings and industry networking events.

- Responsible for the creation and maintenance of moderate to highly complex software solutions (including data infrastructure, reporting, and applications) that address the informational and analytical needs of the various groups.  - Responsible for all phases of the project lifecycle which include requirements gathering, solution design, application development, and system testing.  - Analyze end user data need and develop user-oriented solutions which interface with existing applications. -

- Responsible for the delivery of recruiting services and programs including the identification and recruitment of individuals to fill open positions in a timely and cost-effective manner - Responsible for continuously sourcing applicants for potential openings; maintaining a pipeline of qualified individuals - Responsible for staffing temporary projects in a timely and cost effective manner -

Essential Responsibilities:    - Maintain/install end user software and hardware: Troubleshoot/resolve issues in a timely manner on Laptops/Desktops/Thin clients/peripheral devices/MS Windows OS/MS Office/ Local and web-based applications. - Software Administration: Active Directory Users and Computers and Security Groups, VDI platforms such as Windows 365 and Horizon - Ticket Queue: Monitor and...

- Customer Satisfaction - Service Level Agreements (SLAs): Ensure 15min response, follow-up and resolution SLAs are being met. - Provide the highest level of customer service to further solidify relationship with Consilio’s COBALT customers by: -