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- Gather information or images for documentation.
- Conduct documentation reviews.
- Manage Document Library.
- Create and update document templates.
- Create and maintain:
- Release Notes.
- User and operation guides.
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Hands-on technical leadership
- Stay directly involved in architecture, design reviews, and code review; write and troubleshoot code alongside the team when needed, especially on critical-path or high-risk work
- Set and enforce engineering standards for code quality, testing, security, and documentation
- Own the technical roadmap for the platform, including its evolving AI-enabled capabilities (automated workflow steps, intelligent document handling, and related legal-automation features)
- Evaluate and introduce new technologies, frameworks, and AI/ML tooling that improve platform capability, reliability, or velocity
Delivery and execution
- Translate business...
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1. Technical Skills & Core Competencies
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- Power Platform & Low-Code Mastery
- Power Apps: Deep knowledge of both Canvas apps (for custom UX) and Model-driven apps (for data-centric processes). Proficiency in Power Fx is essential.
- Power Automate: Designing complex cloud flows, handling error logic (try/catch patterns).
- Copilot Studio:...
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· Providing end-to-end oversight of discovery matters and serving as primary client point of contact.
· Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
· Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements.
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Problem structuring and analysis
- Break ambiguous business questions into MECE issue trees and hypothesis-driven workplans before analysis starts.
- Size markets top-down and bottom-up, triangulate the answer, and make every assumption explicit and defensible.
- Run competitive benchmarking, adjacency assessments, market-entry and build/partner/buy analyses.
- Reason from first principles: rebuild economics from their drivers rather than relying on headline benchmarks.
Financial and operating models
- Build clean, auditable Excel models with inputs, calculations and outputs separated, scenario and sensitivity toggles, and error...
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- Primary point of contact with clients and ensure consistently superior client service standards
- Directly oversee, coordinate and track project progress and workflow from initiation to production for multiple projects
- Serve as an e-discovery consultant who plans and strategizes with client on how to process data and leverage technology to accomplish project goals
- Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to...
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Key Responsibilities
Commercial Finance & Business Partnership
- Serve as a trusted strategic finance partner to the CFO, Sales, Operations, and business unit leadership teams.
- Develop a deep understanding of the company's revenue model, customers, products and services, sales pipeline, pricing, utilization, margins, and other key commercial drivers.
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Core Competencies (based on Consilio’s Values)
· Be flexible and embrace change;
· Take ownership for providing outstanding service;
· Value and respect the contributions of others, building trust and relationships with stakeholders;
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- Shaping the technical vision for the software project, system or platform, including architecture, design and development.
- Collaborates with project stakeholders to gather project requirements to develop or improve company products, systems, or technical processes or solutions.
- Researching and evaluating new technologies, languages, and design patterns.
- Develops a project scope or execution plan based on project stakeholder feedback and assess ricks, challenges and...
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· Become a subject matter expert on Consilio’s Digital Enterprise Platform, including but not limited to features, integrations, and data management
· Gain deep knowledge of enterprise data platforms such as M365 and Google including their associated challenges with emerging data types
· Work with IG, Operations, Project Management, and Analytics resources to design documented workflows around data promotion, data management and data...
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- Primary point of contact with clients and ensure consistently superior client service standards
- Directly oversee, coordinate and track project progress and workflow from initiation to production for multiple projects
- Serve as an e-discovery consultant who plans and strategizes with clients on how to process data and leverage technology to accomplish project goals
- Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to...
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- Continuously monitor the health, availability, performance, and capacity of infrastructure, network, server, storage, cloud, application, and environmental services using approved monitoring and observability platforms.
- Validate, correlate, prioritize, acknowledge, and triage alerts based on business impact, severity, service dependencies, and documented operating procedures.
- Perform first-level troubleshooting and approved remediation, including service or job restarts, basic connectivity checks, log review,...
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Management of Projects
- Provide end-to-end oversight of multiple discovery matters and serve as primary client point of contact.
- Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
- Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort,...
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- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Worth with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
- Generate and analyze reports on application usage, performance, and issues to inform decisionmaking and improve efficiency
- Stay abreast for Application updates how it impacts what is in production and any deprecated functionality that must be accounted for
- 2+ years of IT experience on...
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• Content systems and governance.
Build, govern, and maintain our voice & tone, terminology standards, and content pattern libraries that span our portfolio. And drive their adoption across internal and partner teams.
• Content strategy for AI-assisted experiences.
Our products increasingly incorporate AI-driven capabilities. Lead how our products explain what AI did, how confident it is, and where human...
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· Own end-to-end design for one or more product areas, from problem framing through delivery and post-launch iteration
· Partner closely with Product and Engineering to shape solutions early, not just execute on requirements
· Translate in-flight product strategy into journeys, information architecture, and interaction patterns
· Define the...
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Power Platform Administration
- Administer and manage Microsoft Power Platform environments through the Power Platform Admin Center.
- Configure and maintain tenant-level settings, governance policies, security roles, DLP policies, and environment strategies.
- Create, manage, and support Power Platform environments for development, testing, and production.
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User Access Management
- Administer user accounts within the ServiceNow platform.
- Provision, modify, and deprovision user access based on approved requests.
- Assign appropriate roles and group memberships according to job responsibilities.
- Ensure timely removal of access when users transfer roles or leave the organization.
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What you'll own
- Aurora's Platform product strategy - a multi-year point of view on what the platform becomes, grounded in the legal technology market, client economics, and where AI genuinely changes legal work rather than decorating it.
- The roadmap and its outcomes - adoption, retention, expansion, and margin impact, agreed with leadership and reported honestly.
- Multiple pods and their leaders, including [Director, Third-Party Integrations] and platform, reporting, and core experience areas.
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What you'll own
- Product strategy and roadmap for your area - a clear point of view on where the product goes over the next 12–24 months, backed by market evidence, customer research, and business economics.
- Product execution working alongside engineering, design, and delivery. You set the standard for how the work is done, not just what gets shipped.
- Sales readiness– including sales and market enablement in partnership with the customer success and sales...
