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- Build, maintain and pursue a focused sales pipeline, developed from thoughtful analysis and research of both cold and warm leads
- Generate sales opportunities and maximise the impact of new business meetings with General Counsel and their teams
- Build robust relationships through client-centric communication and suitable engagement across all levels on the client account, aiming to become a trusted adviser
- Work closely with clients...
- Collaborate with Development; Research and Innovate
- Work closely with AI researchers, data scientists, and software developers to continually improve technology output and experience
- Provide auxiliary support to the Consilio Innovation team
- Engage stakeholders to understand requirements and gather feedback for improvement
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- Creates and maintains project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements
- Communicates appropriately, clearly, and effectively with project team, implementation partner(s), internal operations, and executive leadership
- Understands internal service level commitments and turnaround times and sets expectations appropriately
- Makes informed decisions on how to set expectations through...
- Assist in monitoring discovery activity by matter and assist with the execution of day-to-day case management tasks
- Assist in coordinating and monitoring requests from the case team, escalating as needed
- Aide in coordinating with client services as the direction of the PM team to ensure established processes are applied, deadlines are met, and concerns are...
Business Analysis & Requirements Gathering
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into detailed functional and technical specifications.
- Support the creation and maintenance of JIRA stories, epics, and tasks with clear acceptance criteria for development teams.
Responsibilities:
- Maintain the internal Domo platform for Consilio, including creating and updating complex dashboards and reports, and integrating data from various data sources
- Help with the development and implementation of data strategy and governance with our Data Warehouse team
- Implement modifications to data sources to point to...
A bit about the role:
- Conduct research to identify target markets, industries, and potential customers for LOD Services
- Identify and engage potential clients, understanding their legal needs, and promoting the unique value proposition of LOD's services.
- Prospecting and Outreach:...
- Responsible for supporting the company’s Windows and Linux servers, Active Directory, Office 365, VMware virtual environment, Network and Storage infrastructure.
- Ticket management and end to end ownership of tickets
- Work closely with the other Infrastructure teams to improve SLAs, ticket resolution times, and gain knowledge of the company’s systems
- Handle daily support for all areas of Infrastructure.
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For assigned software products, the Product Management Director will:
- Own the Product Vision. Define and evolve the product roadmap across multiple applications, aligning with business goals and market needs
- Facilitate strategy conversations and be a caretaker of the business’ product roadmap
- Harvest and curate both external client inputs and internal...
Essential Characteristics:
- Attention to detail
- Thrive in a collaborative team of independent contributors
- Question irregularities and investigate to validate data and outcomes
- Balance independent investigation with limitations in asking for assistance
- Drive to push skillset forward by learning and testing new tasks
- Thrive on providing accurate and unimpeachable results consistently
- Thrive in fast paced environment requiring status updates and communication
Essential Responsibilities:
- Personnel Management
- Support direct reports including 1x1s, mid-year and end of year reviews, facilitating, monitoring and tracking learning...
Key Responsibilities:
· Process Optimization:
Support the execution and continuous improvement of the eDiscovery program, processes, and SOPs.
Identify and implement improvements to legal workflows, matter management, Legal Hold processes, and other operational functions.
· Technology Management:
Execute recurring operational tasks: monitor the eDiscovery mailbox; manage legal hold communications; support collection workflows; and promptly escalate issues to senior team members.
Administer legal technology platforms (e.g., Exterro, legal hold...
Essential Responsibilities:
The Manager, Talent Solutions (Client Solutions) is responsible for strategizing commercially with clients and the New Business team, account management, and collaborating with the People & Development team to match candidates with clients.
The Manager, Talent Solutions will also:
- Communicate with New Business team and clients to match candidates to opportunities and fulfill client requests.
- Utilize Salesforce to input new client orders.
- Collaborate with and educate the...
- Develop instructional documentation for multiple projects while managing project plans and schedule. Assist in planning, scheduling, and tracking documentation work to meet dates and client deliverables.
- Work with SMEs to create instructions for various software processes.
- Manage documentation projects effectively to meet deadlines and quality standards.
- Write, format, edit, review, and proof procedural and technical information for technical and nontechnical...
· To ensure optimal performance and reliability, develop and implement network designs, including topology, protocols, and network security measures.
· Regularly monitor network systems and proactively identify and resolve network issues to minimize downtime and ensure smooth operations.
· Implement and maintain network security measures, such as firewalls, switches, routers, load balancers, intrusion detection systems, and access controls, to protect...
The Role (What You’ll Do):
- Follow the standard operating procedures laid out corresponding to each workstream for the eDiscovery projects
- Work on priorities as directed by shift or team lead.
- Handoff the tasks to next shift as per standard protocol
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Job Summary:
The Assistant Project Manager role is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexity. The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. Project Managers must also mentor, train and delegate to members of the project team.
• Providing end-to-end oversight of discovery matters and serving as primary client point of contact
• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
• Managing projects for local and global clients
• Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration...
• Providing end-to-end oversight of discovery matters and serving as primary client point of contact
• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
• Managing projects for local and global clients
• Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration...
- Primary point of contact with clients and ensure consistently superior client service standards
- Directly oversee, coordinate and track project progress and workflow from initiation to production for multiple projects
- Serve as an e-discovery consultant who plans and strategizes with clients on how to process data and leverage technology to accomplish project goals
- Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to online review tool, support with online review tool and production management
- Coordinate efforts across multiple operational and support teams, ensuring interdependencies are not missed, project priorities are...
What You’ll Do:
With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.