Job Listings

Management of Projects: - Providing end-to-end oversight of discovery matters and serving as primary client point of contact. - Providing expertise and consultative advice regarding data...

- Find gaps in current workflows/design and implement new procedures for the entire department - Assist with the resolution of any software or hardware issues related to the supported applications. - Provide support for escalated service requests, including problem identification and resolution. - Perform data intake, extraction, and processing...

- Ensure Operations activity progresses as scheduled and required for the eDiscovery projects - Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift - Support managers by providing project status and issue reporting as required - Provide regular project status and issues updates to Operations management team (Global)...

Responsibilities: - Work at direction of Attorneys and Paralegals - Responsible for all State and Federal Court e-filings - Responsible for organization of files - Draft routine legal documents - General office support  Additional Responsibilities/Details:   -

- 2+ years of IT experience on application operations in a large-scale complex environment - Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems - Worth with other cross-functional teams to support new features, enhancements and upgrades - Understand new application features and unused module functionality to drive platform expansion and adoption -

- Work with day-to-day admin activities around SharePoint, One Drives, Teams. - Work closely with the business and users across different departments across the organization to understand and gather requirements, suggest solutions and work on planning and implementation of several business requirements. - Work with other teams during integration and lead the migration activities for SharePoint, One Drive, Teams and M365 groups - Hand hold junior members of the team and assist in up...

- Execute full life cycle and application software development. - Create scalable software, website interfaces, workflows, applications, and reports. - Write effective APIs and Restful services. - Troubleshoot, debug, optimize and fix software as necessary. - Create and follow security and data protection settings. - Design and develop...

- Participate in the monthly financial close including preparation of monthly balance sheet and income statement - Responsible for general ledger accounting for potentially all areas of the balance sheet and income statement. - Prepare and analyze monthly, quarterly, annual and ad hoc reports. - Responsible for audit requests such as balance sheet reconciliations and other -

- Participate in the monthly financial close including preparation of monthly balance sheet and income statement - Assists with general ledger accounting for potentially all areas of the balance sheet and income statement. - Prepare and analyze monthly, quarterly, annual and ad hoc reports. - Prepare the consolidated cash flow statement on a quarterly basis. -

- Respond in a timely manner to both internal and external stakeholders. - Confidently report complex technical information to non-technical clients. - Perform forensic investigations and reporting from physical devices, predominately Computers and Mobile Devices. - Perform forensic investigations and reporting from corporate systems, predominately Microsoft M365 and Google...

- Ensure Operations delivery activity on the floor progresses as scheduled and required for the eDiscovery projects - Escalate and resolve technical issues with IT support teams - Interact with project managers on eDiscovery project schedules and delivery estimates - Prioritize tasks for assigned projects and ensure coverage from his/her team members

- Build world-class delivery teams: Attract, retain, and grow the team by hiring the best people in the most relevant roles - Empower Operations managers to lead and manage delivery activity on the floor - Build rapport with counterparts and executive leadership, understand client & project needs, and maintain high levels of (internal) client satisfaction. - Serve as the primary point of...

- Together with local management teams, build, drive and support a positive, safe, and engaging work environment that promotes long-term retention and a high-performance, collaborative work culture. - Ensure all HR policies and local employee handbooks are updated in line with legislative changes and communicating all relevant changes to the local teams accordingly. - Communicate and support global HR initiatives among the employee and flex talent (where applicable) populations in both South Africa and Mauritius....

- LLM Specialization: Take the lead in implementing and fine-tuning Large Language Models for use in eDiscovery, focusing on enhancing their applicability and efficiency in processing and analyzing legal documents, such as emails and PDFs. - Benchmark Creation: Develop benchmarks to evaluate the performance of models and solutions, ensuring they meet high standards of accuracy and utility in legal-specific tasks. -

- Explains complex troubleshooting steps and resolutions to teammates as required.  - Shows a thorough understanding of how to use tools and applications in identifying and solving technical issues and trouble tickets.   - Act as the escalation point for junior-level engineers. - Maintain/install end user software and hardware: Troubleshoot/resolve issues in a timely manner on Laptops/Desktops/Thin clients/peripheral devices/MS Windows OS/MS Office/ Local and web-based...

- Monitor and manage the Data Management ticketing system queue to ensure that tickets are being actioned in a timely manner. - Action review platform deletion tasks from a variety of workflows. - Action network data deletion tasks from a variety of workflows. - Use analytical and problem-solving skills to develop solutions to problems as they are presented. - Use SQL server queries to identify units of work to...

- Manage and maintain the internal Domo platform for Consilio, including creating and updating complex dashboards and reports, and integrating data from various data sources - Help with the development and implementation of data strategy and governance with our Data Warehouse team - Implement modifications to data sources to point to rapidly changing data warehouse architecture -

What You’ll Do With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.

- Leadership - In partnership and collaboration with directors, provide leadership and oversight of project teams, including managing team utilization, onboarding, training needs and serving as a primary point of escalation for assigned teams. - Assuring the success of a project by creating and maintaining the project schedule, which defines activities, sequence, dependencies, work effort, duration, and associated resource requirements as well as coaching team members and holding team members...