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Essential Responsibilities:
- Design and implement testing plans and test cases for custom eDiscovery applications.
- Identify procedures and scenarios for the quality control of custom applications and platforms.
- Perform functional testing (positive/negative) as well provide recommendations for ideal end user experience.
- Identify...
- Providing end-to-end oversight of discovery matters and serving as primary client point of contact
- Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
- Managing projects of our global clients
- Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort,...
- Review and accept law firm invoices based on attorney time entries and associated expenses.
- Ensure invoices align with guidelines, including proper coding and formatting requirements.
- Operate electronic billing (e-billing) platforms, such as Onit.
- Monitor and track budgets and invoices, including those under fixed fees and billable hours.
- Generate detailed billing reports for attorneys and management to support decision-making.
- Address rejected invoices or billing disputes by directly liaising with law firms and attorneys.
- Track outstanding invoices and follow up on overdue invoices to ensure timely payments.
- Understand client billing agreements, including discounts, capped fee caps, and alternative fee...
• 3x Daily In Office presence. Location: Armonk NY
• Work at direction of General Counsel and Attorneys
• Initiation of claims work, research and information gathering.
• Litigation matter tracking
• Responsible for the initial draft of attorney response letters
• Organize exhibits for depositions, hearings and trials
Additional Responsibilities/Details:
• Draft hearing outlines
• Schedule court reporters for depositions
• Complete projects assigned by attorneys and paralegals
• Support other team members with training and education to encourage best practices and high quality service
Matter Intake & Budget Support
- Manage the intake and setup of new legal matters, ensuring complete and accurate data entry in matter management systems.
- Coordinate with internal legal team members and outside counsel to collect and validate matter details.
- Assist with responding to budget inquiries and tracking legal spend as needed.
Service of Process / Legal Mail Management
- Receive and manage service of process (SOP) and legal mail; ensure accurate routing and acknowledgment in a timely manner.
- Maintain SOP logs, tracking systems, and reporting tools.
- Recommend and support process...
Management of Projects:
- Providing end-to-end oversight of discovery matters and serving as primary client point of contact
- Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
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The Manager, Talent Solutions (Support Staffing) is responsible for recruiting, screening, interviewing, and vetting candidates. Team members in this role are also responsible for building candidate rosters, networking in the legal community, and assisting the Client Solutions team in the fulfillment of orders. The Manager, Talent Solutions will also:
- Engage in building a solid pipeline of specialized legal non-attorney professionals for service work based on supply and demand signals.
- Work with talent team members to validate candidate skills, experience, business acumen and professionalism, including final...
The Manager, Talent Solutions (People & Development) is responsible for recruiting, screening, interviewing and vetting candidates. Team members in this role are also responsible for building candidate rosters, networking in the legal community, and assisting the Client Solutions team in the fulfillment of orders. The Manager, Talent Solutions will also:
- Engage in building a solid pipeline of specialized legal professionals for service work based on supply and demand signals.
- Work with talent team members to validate candidate skills, experience, business acumen and professionalism, including final approval of candidates for placements.
- Researching/identifying potential client contacts, generating leads, and uncovering high-value opportunities
- Driving business through outbound phone calls, preparing and sending strategic e-mails to prospective clients specific to their business or legal needs
- Managing full-cycle sales including account management driving revenue across Consilio’s service lines, with a focus on our professional services offerings
- Communicating with clients regarding their business needs to ensure a high quality of interaction in all sales meetings
- Driving sales through all aspects of the sales cycle, including scheduling...
- EDUCATION
- Bachelor’s degree or higher (any discipline).
- LANGUAGES
- Multilingual in English AND at least one of the following: German/Cantonese/Mandarin.
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- Managing process and tracking of employee interviews and document collection on various projects;
- Assisting with internal reporting on ongoing projects and workstreams
- Providing end-to-end oversight of discovery matters and serving as primary client point of contact
- Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
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- Serve as the primary point of contact for clients during forensic collection or forensic analysis engagements, explaining the process and providing regular updates.
- Work closely with clients to understand their needs, scope of investigation, and collection requirements.
- Educate clients on data preservation strategies to minimize the risk of data spoliation or loss during investigations.
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- Troubleshoot and resolve complex application issues across multiple layers (web server, application server, database).
- Monitor and maintain uptime, scalability, and performance of eDiscovery platforms and custom-built solutions.
- Analyze logs and system behavior using tools like Event Viewer, IIS Manager, and SQL Server Management Studio.
- Respond to support tickets within defined SLAs, providing clear communication and...
- Define, communicate and drive the overall product vision, strategy, and roadmap while also being responsible for overall product metrics to drive appropriate margins across a suite of clients
- Work closely with engineering, design, sales and delivery teams as well as clients to ensure product success and market growth
- Develop additional ancillary business cases and track and quantify product success through key metrics
- Prioritize features and enhancements based on both client and product impact, feasibility, and cost
- Stay abreast of industry trends and technological...
Team Leadership
- Leading by example and with humility
- Communicate the company values, ethos and objectives to the Project Management team and across all other departments as needed
- Provide leadership and oversight of multiple project teams, including managing team utilization, training needs and serving as a primary point of escalation.
- Acts as...
· Rate Request Review & Approval
o Verify accuracy and completeness of timekeeper rate submissions before approval.
o Check approved rates against internal guidelines, historical data, and effective dates.
o Confirm that all required data fields are correctly populated, including timekeeper name, classification (e.g., partner, associate, paralegal), currency, billing office, and practice group.
· Data Entry & Documentation
o Accurately input rate data and comments into billing and matter management systems.
o Ensure...
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Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.
· Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
· Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
· Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
· Provide feedback and...
Customer Satisfaction:
1. Service Level Agreements (SLAs)
- Ensure 15min response, follow-up and resolution SLAs are being met.
2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT...
Essential Responsibilities:
- Data Intelligence & Analysis:
- Study and understand the company’s business processes and applications, including their effect on data and reporting, and apply the knowledge gained in designing data warehouse objects and reports.
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Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...