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- Primary point of contact with clients and ensure consistently superior client service standards
- Directly oversee, coordinate and track project progress and workflow from initiation to production for multiple projects
- Serve as an e-discovery consultant who plans and strategizes with clients on how to process data and leverage technology to accomplish project goals
- Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to online review tool, support with online review tool and production management
- Coordinate efforts across multiple operational and support teams, ensuring interdependencies are not missed, project priorities are negotiated, and shared resources are employed...
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• Managing process and tracking of employee interviews and document collection on various projects;
• Assisting with internal reporting on ongoing projects and workstreams
• Providing end-to-end oversight of discovery matters and serving as primary client point of contact
• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
• Developing and managing relationships with internal teams
• Defining, communicating, implementing and monitoring quality standards on all project deliverables
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What you will do
- Own and lead complex advisory engagements across legal operations, legal technology, contracting transformation and Legal GenAI, from scoping through executive presentation and implementation planning.
- Serve as the primary day-to-day advisor to senior client stakeholders, building trusted relationships and aligning diverse legal, procurement, technology, finance and business interests.
- Define engagement strategy, workplans, governance, deliverables and success measures, and maintain accountability for scope, quality, budget, risks and timelines.
- Lead...
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- Gather information or images for documentation.
- Conduct documentation reviews.
- Manage Document Library.
- Create and update document templates.
- Create and maintain:
- Release Notes.
- User and operation guides.
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Hands-on technical leadership
- Stay directly involved in architecture, design reviews, and code review; write and troubleshoot code alongside the team when needed, especially on critical-path or high-risk work
- Set and enforce engineering standards for code quality, testing, security, and documentation
- Own the technical roadmap for the platform, including its evolving AI-enabled capabilities (automated workflow steps, intelligent document handling, and related legal-automation features)
- Evaluate and introduce new technologies, frameworks, and AI/ML tooling that improve platform capability, reliability, or velocity
Delivery and execution
- Translate business...
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1. Technical Skills & Core Competencies
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- Power Platform & Low-Code Mastery
- Power Apps: Deep knowledge of both Canvas apps (for custom UX) and Model-driven apps (for data-centric processes). Proficiency in Power Fx is essential.
- Power Automate: Designing complex cloud flows, handling error logic (try/catch patterns).
- Copilot Studio:...
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Problem structuring and analysis
- Break ambiguous business questions into MECE issue trees and hypothesis-driven workplans before analysis starts.
- Size markets top-down and bottom-up, triangulate the answer, and make every assumption explicit and defensible.
- Run competitive benchmarking, adjacency assessments, market-entry and build/partner/buy analyses.
- Reason from first principles: rebuild economics from their drivers rather than relying on headline benchmarks.
Financial and operating models
- Build clean, auditable Excel models with inputs, calculations and outputs separated, scenario and sensitivity toggles, and error...
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Assist the Business Analyst team in working with the client to:
Assess, research, analyze and document sponsor/stakeholder/request needs.
Identify and diagnose business problems and potential solutions.
Develop and maintain project documentation related to the business requirements (for example, User requirements, use cases, wireframes, process flows, site maps, etc.)
Develop and maintain a strong...
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Leadership
- Serve as a point of escalation for junior members of the team.
- Provide training and supervision for junior team members.
- Motivate to create an environment where employees thrive.
- Manage and plan...
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Key Responsibilities
Commercial Finance & Business Partnership
- Serve as a trusted strategic finance partner to the CFO, Sales, Operations, and business unit leadership teams.
- Develop a deep understanding of the company's revenue model, customers, products and services, sales pipeline, pricing, utilization, margins, and other key commercial drivers.
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Core Competencies (based on Consilio’s Values)
· Be flexible and embrace change;
· Take ownership for providing outstanding service;
· Value and respect the contributions of others, building trust and relationships with stakeholders;
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Assist the Business Analyst team in working with the client to:
• Assess, research, analyze and document sponsor/stakeholder/request needs.
• Identify and diagnose business problems and potential solutions.
• Develop and maintain project documentation related to the business requirements (for
example, User requirements, use cases, wireframes, process flows, site maps, etc.)
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- Requirements Gathering and Analysis
- Collaborate with stakeholders, users, and departments to identify and understand business needs.
- Elicit, document, and maintain detailed business and functional requirements, including workflows, use cases, and user stories.
- Ensure clarity, completeness,...
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- Shaping the technical vision for the software project, system or platform, including architecture, design and development.
- Collaborates with project stakeholders to gather project requirements to develop or improve company products, systems, or technical processes or solutions.
- Researching and evaluating new technologies, languages, and design patterns.
- Develops a project scope or execution plan based on project stakeholder feedback and assess ricks, challenges and...
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· Become a subject matter expert on Consilio’s Digital Enterprise Platform, including but not limited to features, integrations, and data management
· Gain deep knowledge of enterprise data platforms such as M365 and Google including their associated challenges with emerging data types
· Work with IG, Operations, Project Management, and Analytics resources to design documented workflows around data promotion, data management and data...
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- Continuously monitor the health, availability, performance, and capacity of infrastructure, network, server, storage, cloud, application, and environmental services using approved monitoring and observability platforms.
- Validate, correlate, prioritize, acknowledge, and triage alerts based on business impact, severity, service dependencies, and documented operating procedures.
- Perform first-level troubleshooting and approved remediation, including service or job restarts, basic connectivity checks, log review,...
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Management of Projects
- Provide end-to-end oversight of multiple discovery matters and serve as primary client point of contact.
- Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
- Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort,...
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- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Worth with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
- Generate and analyze reports on application usage, performance, and issues to inform decisionmaking and improve efficiency
- Stay abreast for Application updates how it impacts what is in production and any deprecated functionality that must be accounted for
- 2+ years of IT experience on...
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• Content systems and governance.
Build, govern, and maintain our voice & tone, terminology standards, and content pattern libraries that span our portfolio. And drive their adoption across internal and partner teams.
• Content strategy for AI-assisted experiences.
Our products increasingly incorporate AI-driven capabilities. Lead how our products explain what AI did, how confident it is, and where human...
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· Own end-to-end design for one or more product areas, from problem framing through delivery and post-launch iteration
· Partner closely with Product and Engineering to shape solutions early, not just execute on requirements
· Translate in-flight product strategy into journeys, information architecture, and interaction patterns
· Define the...
