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- Define, communicate and drive the overall product vision, strategy, and roadmap while also being responsible for overall product metrics to drive appropriate margins across a suite of clients
- Work closely with engineering, design, sales and delivery teams as well as clients to ensure product success and market growth
- Develop additional ancillary business cases and track and quantify product success through key metrics
- Prioritize features and enhancements based on both client and product impact, feasibility, and cost
- Stay abreast of industry trends and technological...
- Collaborate with senior leadership to define and prioritize strategic initiatives centered on long-term
- Work closely with business leaders on strategy development, including identifying current product adjacencies, evaluating build/buy/partner options, and collaborating on target selection criteria.
- Acquire a comprehensive understanding of industry landscapes, emerging trends, and competitive dynamics to identify...
WHAT YOU WILL BE DOING:
- Develop instructional documentation for multiple projects while managing project plans and schedule. Assist in planning, scheduling, and tracking documentation work to meet dates and client deliverables.
- Work with SMEs to create instructions for various software processes.
- Manage documentation projects effectively to meet deadlines and quality standards.
- Write,...
Team Leadership
- Leading by example and with humility
- Communicate the company values, ethos and objectives to the Project Management team and across all other departments as needed
- Provide leadership and oversight of multiple project teams, including managing team utilization, training needs and serving as a primary point of escalation.
- Acts as...
- Contribute to the FP&A team’s monthly forecasting and reporting cycle
- Conduct monthly budget vs. actual reviews with Corporate Functional leads
- Personnel expense management. Managing personnel costs based on business conditions and business priorities. Provide monthly headcount performance reports to business leaders
- Lead budgeting for headcount and personnel costs, one of the most important facets of the budget
- Collaborate with HR and business teams to develop a new Consilio hiring process that aligns with budget guidelines and includes finance approvals
- Partner with HR in developing tax & benefit adder rates by country and manage the performance of adders against budget
- Collaborate with HR to...
· Rate Request Review & Approval
o Verify accuracy and completeness of timekeeper rate submissions before approval.
o Check approved rates against internal guidelines, historical data, and effective dates.
o Confirm that all required data fields are correctly populated, including timekeeper name, classification (e.g., partner, associate, paralegal), currency, billing office, and practice group.
· Data Entry & Documentation
o Accurately input rate data and comments into billing and matter management systems.
o Ensure...
· Rate Request Review & Approval
o Verify accuracy and completeness of timekeeper rate submissions before approval.
o Check approved rates against internal guidelines, historical data, and effective dates.
o Confirm that all required data fields are correctly populated, including timekeeper name, classification (e.g., partner, associate, paralegal), currency, billing office, and practice group.
· Data Entry & Documentation
o Accurately input rate data and comments into billing and matter management systems.
o Ensure...
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Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.
· Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
· Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
· Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
· Provide feedback and...
- Fulfill the client’s strategic discovery goals and objectives, as defined by the client in consultation with Consilio
- Standardize, coordinate, and facilitate discovery tasks with vendors and other parties
- Develop and manage relationships with stakeholders across the discovery workflow
- Monitor discovery activity by matter and serve in a consultative role to appropriately limit the amount data collected, processed, and...
Key Responsibilities:
Matter Intake & Budget Support
· Manage the intake and setup of new legal matters, ensuring complete and accurate data entry in matter management systems.
· Coordinate with internal legal team members and outside counsel to collect and validate matter details.
· Assist with responding to budget inquiries and tracking legal spend as needed.
Service of Process / Legal Mail Management
· Receive and manage service of process (SOP) and legal mail; ensure accurate routing and acknowledgment...
Essential Characteristics:
• Attention to detail
• Thrive in a collaborative team of independent contributors
• Question irregularities and investigate to validate data and outcomes
• Balance independent investigation with limitations in asking for assistance
• Drive to push skillset forward by learning and testing new tasks
• Thrive on providing accurate and unimpeachable results consistently
• Thrive in fast paced environment requiring status updates and communication
Essential Responsibilities:
- • Relativity
- Hold extensive knowledge on...
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Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.
· Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
· Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
· Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
· Provide feedback and...
- Work at direction of PMO project managers
- Responsible for maintaining organization of cases
- Case closure
Additional Responsibilities/Details:
- Utilize off-the-shelf and proprietary data collection, analysis, and reporting tools
- Support other team members with training and education to encourage best practices and high-quality service
Customer Satisfaction:
1. Service Level Agreements (SLAs)
- Ensure 15min response, follow-up and resolution SLAs are being met.
2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT...
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Work with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
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- Sales Data Analysis:
Analyze sales trends, pipeline performance, and customer behavior to provide actionable insights to the sales team and leadership.
- Reporting & Dashboards:
Build and maintain sales performance reports and dashboards using Excel, Salesforce, or business intelligence tools. Ability to executive/board level briefing reports.
- CRM Administration:
Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
- Works internally with colleagues and with clients in the planning and execution of data preservation using the most appropriate and legally defensible solutions
- Performs investigative analysis activities for a variety of digital devices, computers, storage media, servers, networks, and cloud-based services, including seizure and retention of mobile phones and handheld devices
- Performs data restoration and data conversion to prepare data for processing and hosting
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