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The Manager, Talent Solutions (People & Development) is responsible for recruiting, screening, interviewing and vetting candidates. Team members in this role are also responsible for building candidate rosters, networking in the legal and legal-tech communities, and assisting the Client Solutions team in the fulfillment of orders. The Manager, Talent Solutions will also:
- Proactively source fresh talent in the legal market, including passive candidates, with a focus on emerging legal, technology, and legal-tech skill sets.
- Build and maintain robust pipelines of specialized legal and legal-tech professionals,...
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System Configuration
· Manage user roles, permissions, and security settings in NetSuite.
· Configure custom fields, forms, workflows, saved searches, and dashboards.
· Maintain and optimize system performance, data integrity, and compliance.
· Oversee sandbox...
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- Database Installation & Configuration: Install, configure, and upgrade SQL Server instances (all versions) across various environments (Dev, QA, UAT, Prod).
- Performance Tuning & Optimization: Monitor database performance, identify bottlenecks, and implement solutions for query optimization, indexing strategies, and database configuration to ensure optimal performance.
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- Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.·
- Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
- Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
- Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
- Provide feedback and training to law firms on billing expectations and compliance issues.
- Maintain and update billing guidelines and support...
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· Provide end-to-end oversight of discovery matters and serving as primary client point of contact
· Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
· Manage projects for local and global clients
· Create and maintain project schedules, including...
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- Customer Satisfaction
- Service Level Agreements (SLAs)
- Ensure 15min response, follow-up and resolution SLAs are being met.
- Provide the highest level of customer service to further solidify the relationship with Consilio’s clients by:
- Assistance with logging into the system, navigating the interface and performing...
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What You’ll Do
With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.
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- Design and develop business applications on Quickbase, Power Apps/Power Platform, and Mendix (beneficial) to support operational workflows and data management needs.
- Collaborate with business stakeholders to gather requirements, define user stories, and translate them into effective low-code solutions.
- Build, configure, and maintain Quickbase applications including tables, relationships, reports, dashboards, forms, and automations.
- Develop Power Apps canvas and model-driven apps, Power Automate flows, and Power BI dashboards integrated with Microsoft 365 and other enterprise systems.
- Integrate low-code applications with external APIs, databases, and third-party SaaS...
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For assigned software products, the Principal Product Manager will:
- Facilitate strategy conversations and be a caretaker of the business’ product roadmap
- Harvest and curate both external client inputs and internal stakeholder inputs, and synthesize those into discrete, prioritized epic level requirements
- Act as the voice of the customer turning those various...
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- To ensure optimal performance and reliability, develop and implement network designs, including topology, protocols, and network security measures.
- Regularly monitor network systems and proactively identify and resolve network issues to minimize downtime and ensure smooth operations.
- Implement and maintain network security measures, such as firewalls, switches, routers, load balancers, intrusion detection systems, and access controls, to protect sensitive company data from unauthorized access and cyber threats.
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Core Competencies (based on Consilio’s Values)
• Be flexible and embrace change;
• Take ownership for providing outstanding service;
• Value and respect the contributions of others, building trust and relationships with stakeholders;
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Responsibilities
Project Execution & Delivery
- Creates and maintains detailed project schedules, including activities, dependencies, effort, duration, and resource requirements, across multiple simultaneous AI projects.
- Tracks deliverables, action items, risks, decisions, and dependencies, ensuring owners follow through and projects stay on track.
- Establishes mechanisms for predictable, consistent status reporting to leadership and stakeholders.
- Challenges teams when commitments slip and takes appropriate action to unblock progress.
Cross-Functional Collaboration
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For assigned software products, the Product Management Director will:
- Own the Product Vision. Define and evolve the product roadmap across multiple applications, aligning with business goals and market needs
- Facilitate strategy conversations and be a caretaker of the business’ product roadmap
- Harvest and curate both external client inputs...
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Project Leadership & Management
- Lead project management for CLM engagements, from initial scoping and planning through execution and post-implementation review.
- Oversee timelines, resource allocation, risk management, and deliverables to ensure project milestones are met.
- Serve as the primary client point of contact, managing communications, expectations, and relationship building to foster long-term client partnerships.
Implementation Leadership &...
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· Own and optimize day-to-day community platform management, including user roles, permissions, customizations, workflows, tagging structures, moderation rules, and gamification systems to drive engagement.
· Manage CRM, marketing automation, analytics, and knowledge base integrations while leading migrations, upgrades, and new feature rollouts to ensure platform performance and scalability. Facilitating the use of the CMS on the site to allow marketing and client-facing collateral to be made accessible on the site and ensuring client user access is maintained.
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Responsibilities:
- Demonstrate strong command of legal advisory, legal transformation, and eDiscovery services, clearly articulating Consilio’s value proposition.
- Balance efficient deal progression with a consultative approach that aligns client needs to Consilio’s service offerings.
- Manage a strong pipeline from identification through proactive outreach, industry...
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What you’ll be doing
1. Supporting Client Solutions & Sales Activity
- Support day-to-day sales and client engagement activity across Singapore & Asia.
- Assist with client outreach, follow-ups, and coordination of meetings.
- Help prepare client materials...
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Client & Solution Engagement
- Support discovery workshops and client requirements gathering for migration, AI extraction, and related data services engagements.
- Act as a client facing subject matter expert for migration design, validation approaches, and legal technology workflows.
- Support technical scoping and solution definition for prospective and active client engagements.
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- Lead workstreams on Legal GenAI engagements, including AI readiness assessments, tool selection, process redesign, and implementation planning.
- Run client workshops and interviews with senior in-house legal stakeholders, and translate the outputs into actionable recommendations.
- Own client deliverables end to end – from structure and analysis through to final review with the engagement lead.
- Evaluate and pilot GenAI tools (for example Legora, CoCounsel, Harvey, Wordsmith) and design prompt libraries and use case frameworks for clients.
- Map legal processes and identify, with the...
