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The Manager, Talent Solutions (Support Staffing) is responsible for recruiting, screening, interviewing, and vetting candidates. Team members in this role are also responsible for building candidate rosters, networking in the legal community, and assisting the Client Solutions team in the fulfillment of orders. The Manager, Talent Solutions will also:
- Engage in building a solid pipeline of specialized legal non-attorney professionals for service work based on supply and demand signals.
- Work with talent team members to validate candidate skills, experience, business acumen and professionalism, including final...
The Manager, Talent Solutions (People & Development) is responsible for recruiting, screening, interviewing and vetting candidates. Team members in this role are also responsible for building candidate rosters, networking in the legal community, and assisting the Client Solutions team in the fulfillment of orders. The Manager, Talent Solutions will also:
- Engage in building a solid pipeline of specialized legal professionals for service work based on supply and demand signals.
- Work with talent team members to validate candidate skills, experience, business acumen and professionalism, including final approval of candidates for placements.
- Researching/identifying potential client contacts, generating leads, and uncovering high-value opportunities
- Driving business through outbound phone calls, preparing and sending strategic e-mails to prospective clients specific to their business or legal needs
- Managing full-cycle sales including account management driving revenue across Consilio’s service lines, with a focus on our professional services offerings
- Communicating with clients regarding their business needs to ensure a high quality of interaction in all sales meetings
- Driving sales through all aspects of the sales cycle, including scheduling...
- EDUCATION
- Bachelor’s degree or higher (any discipline).
- LANGUAGES
- Multilingual in English AND at least one of the following: German/Cantonese/Mandarin.
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- Managing process and tracking of employee interviews and document collection on various projects;
- Assisting with internal reporting on ongoing projects and workstreams
- Providing end-to-end oversight of discovery matters and serving as primary client point of contact
- Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
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- Serve as the primary point of contact for clients during forensic collection or forensic analysis engagements, explaining the process and providing regular updates.
- Work closely with clients to understand their needs, scope of investigation, and collection requirements.
- Educate clients on data preservation strategies to minimize the risk of data spoliation or loss during investigations.
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- Troubleshoot and resolve complex application issues across multiple layers (web server, application server, database).
- Monitor and maintain uptime, scalability, and performance of eDiscovery platforms and custom-built solutions.
- Analyze logs and system behavior using tools like Event Viewer, IIS Manager, and SQL Server Management Studio.
- Respond to support tickets within defined SLAs, providing clear communication and...
- Define, communicate and drive the overall product vision, strategy, and roadmap while also being responsible for overall product metrics to drive appropriate margins across a suite of clients
- Work closely with engineering, design, sales and delivery teams as well as clients to ensure product success and market growth
- Develop additional ancillary business cases and track and quantify product success through key metrics
- Prioritize features and enhancements based on both client and product impact, feasibility, and cost
- Stay abreast of industry trends and technological...
Team Leadership
- Leading by example and with humility
- Communicate the company values, ethos and objectives to the Project Management team and across all other departments as needed
- Provide leadership and oversight of multiple project teams, including managing team utilization, training needs and serving as a primary point of escalation.
- Acts as...
· Rate Request Review & Approval
o Verify accuracy and completeness of timekeeper rate submissions before approval.
o Check approved rates against internal guidelines, historical data, and effective dates.
o Confirm that all required data fields are correctly populated, including timekeeper name, classification (e.g., partner, associate, paralegal), currency, billing office, and practice group.
· Data Entry & Documentation
o Accurately input rate data and comments into billing and matter management systems.
o Ensure...
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Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.
· Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
· Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
· Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
· Provide feedback and...
Customer Satisfaction:
1. Service Level Agreements (SLAs)
- Ensure 15min response, follow-up and resolution SLAs are being met.
2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT...
Essential Responsibilities:
- Data Intelligence & Analysis:
- Study and understand the company’s business processes and applications, including their effect on data and reporting, and apply the knowledge gained in designing data warehouse objects and reports.
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Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
- Develop and maintain financial models to support business leaders and finance management in strategic planning and performance analysis.
- Create value-added commentary and insights for the monthly operations review, helping leadership understand key financial and operational trends.
- Conduct in-depth variance analysis, identifying drivers behind financial performance and recommending actions to improve results.
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Risk Management
- Assist with the review and improvement of the risk register
- Assist with the development and tracking risk treatment plans
Vendor Risk Management
- Perform vendor risk and security profile assessments, evaluate vendor responses including the potential for creating...
The DocuSign team works on exciting and innovative projects to deliver the entire DocuSign Agreement Cloud to global and enterprise clients. You will work closely with our clients and cross functionally with SYKE’s Consulting and Data Services teams to manage the end-to-end delivery of CLM, eSignature and AI (DocuSign Insight) projects.
As a Senior Legal Engineer, you will be responsible for:
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Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency, be accountable and demonstrate unwavering commitment to doing the right thing;
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- Develop and articulate a clear grasp of eDiscovery services.
- Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
- Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
- Work in partnerships with internal subject matter experts to capture...