Job Listings

Key Responsibilities   - Design, deploy, and manage containerized applications using Kubernetes and Docker - Develop and maintain CI/CD pipelines for application delivery - Monitor and troubleshoot application and infrastructure issues across...

Customer Satisfaction Service Level Agreements (SLAs) Ensure 15min response, follow-up and resolution SLAs are being met. Provide the highest level of customer service to further solidify the relationship with Consilio’s clients by: Assistance with logging into the system, navigating the interface and performing...

- Design, deploy, and manage containerized applications using Kubernetes and Docker - Develop and maintain CI/CD pipelines for application delivery - Monitor and troubleshoot application and infrastructure issues across environments - Collaborate with cross-functional teams to ensure high availability and performance -

- Troubleshoot and resolve complex application issues across various layers,from web and application servers, to databases and containerized environments like Docker and Kubernetes. - Investigate logs and system behavior, pulling data from pods and containers using tools like kubectl, event viewer, and central logging platforms - Monitor application health, performance, and availability levaraging observability platforms like Grafana and Kibana. -

Messaging and Positioning: - Develop compelling, persona-based messaging and supporting materials that effectively communicate Aurora suite benefits to legal professionals and corporate clients. - Conduct customer interviews and stakeholder sessions to deliver market insights internally and ensure customer voice is reflected in all marketing materials. -

What You’ll Do With a passion for helping others and solving problems, you’ll be helping clients over chat, email and outgoing calls with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access...

Essential Duties and Responsibilities:  - Planning and Scheduling: Develops and maintains UAT plans, timelines, and schedules, coordinating with stakeholders to ensure timely execution.  - Requirements Gathering: Works with business users to understand testing needs and translate them into actionable test cases. -

What You’ll Do With a passion for helping others and solving problems, you’ll be helping clients over chat, email and outgoing calls with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.

· To ensure optimal performance and reliability, develop and implement network designs, including topology, protocols, and network security measures. · Regularly monitor network systems and proactively identify and resolve network issues to minimize downtime and ensure smooth operations. · Implement and maintain network security measures, such as firewalls, switches, routers, load balancers, intrusion detection systems, and access controls, to protect...

- Design and implement Salesforce solutions using Flow Builder, Apex, Lightning Components (LWC), and Visualforce. - Manage and streamline deployments using Gearset, ensuring efficient CI/CD pipelines. - Build and maintain integrations between Salesforce and external systems using REST APIs and other integration tools (e.g., MuleSoft, Workato, etc.). - Leverage Einstein AI capabilities for...

- Work with various business units to understand their integration requirements and build integration design documents. - Use integration tools (SnapLogic) and build the required integrations between various enterprise applications that are used by Consilio. (UKG, NetSuite, Salesforce, Concur, Data warehouse etc.) - Define and drive integration strategies and methods and then plan them in accordance with established deadlines and time schedules. - Monitor integrations to ensure...

- Data Warehousing design and implementation to support data reporting/analytic initiatives and BI platforms & tools. - Develop Extract, Transform, and Load (ETL) workflows using SQL Server Integration Services (SSIS), or other languages such as C# and .Net to extract data from transactional databases and cloud APIs. - Analyze and evaluate the data source and data targets required for the ETL mapping. - Design, build and support Data marts using SQL Server. -

  Essential Responsibilities:   · Understanding the software quality assurance lifecycle within the Agile processes. · Designing and implementing manual and automated test strategies, plans, and cases · Developing and maintaining test automation frameworks in C#/.NET

The Manager, Talent Solutions (Support Staffing) is responsible for recruiting, screening, interviewing, and vetting candidates. Team members in this role are also responsible for building candidate rosters, networking in the legal community, and assisting the Client Solutions team in the fulfillment of orders.  The Manager, Talent Solutions will also:   - Engage in building a solid pipeline of specialized legal non-attorney professionals for service work based on supply and demand signals. - Work with talent team members to validate candidate skills, experience, business acumen and professionalism, including final...

- Researching/identifying potential client contacts, generating leads, and uncovering high-value opportunities - Driving business through outbound phone calls, preparing and sending strategic e-mails to prospective clients specific to their business or legal needs - Managing full-cycle sales including account management driving revenue across Consilio’s service lines, with a focus on our professional services offerings - Communicating with clients regarding their business needs to ensure a high quality of interaction in all sales meetings - Driving sales through all aspects of the sales cycle, including scheduling...

  - EDUCATION - Bachelor’s degree or higher (any discipline). - LANGUAGES - Multilingual in English AND at least one of the following: German/Cantonese/Mandarin. -

- Serve as the primary point of contact for clients during forensic collection or forensic analysis engagements, explaining the process and providing regular updates. - Work closely with clients to understand their needs, scope of investigation, and collection requirements. - Educate clients on data preservation strategies to minimize the risk of data spoliation or loss during investigations. -

Customer Satisfaction:   1. Service Level Agreements (SLAs) - Ensure 15min response, follow-up and resolution SLAs are being met. 2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT...

Essential Responsibilities:      - Data Intelligence & Analysis: - Study and understand the company’s business processes and applications, including their effect on data and reporting, and apply the knowledge gained in designing data warehouse objects and reports. -

- Develop and articulate a clear grasp of eDiscovery services. - Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. - Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. - Work in partnerships with internal subject matter experts to capture...