Job Listings

- Ensure Operations delivery activity on the floor progresses as scheduled and required for the eDiscovery projects - Escalate and resolve technical issues with IT support teams - Interact with project managers on eDiscovery project schedules and delivery estimates - Prioritize tasks for assigned projects and ensure coverage from his/her team members -

· Leadership & Strategy - Lead and mentor a team of QA engineers (manual, automation, and AI specialists). - Define and implement QA strategy, standards, and best practices across projects. - Create and maintain KPI’s for the standards in automation and manual QA testing. - Collaborate with Product, Development, and DevOps teams to ensure quality at every...

- Assist with the resolution of any software or hardware issues related to the supported applications. - Provide support for escalated service requests, including problem identification and resolution. - Perform data intake, extraction, and processing activities necessary to prepare data for attorney review. - Prepare document productions for delivery. - Maintain technical documentation necessary to make the assigned systems operational and efficient. - Handle digital evidence in accordance with established procedures. - Ensure compliance with policies and procedures. - Answer and appropriately handle incoming service requests via e-mail, voicemail, phone, IM, and in person. Escalate problems when appropriate. - Conduct quality control...

Management of Projects - Provide end-to-end oversight of multiple discovery matters and serve as primary client point of contact. - Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables. - Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort,...

Leadership - Serve as a point of escalation for junior members of the team. - Provide training and supervision for junior team members. - Motivate to create an environment where employees thrive. - Manage and plan...

· Develop and articulate a clear grasp of legal advisory and eDiscovery services. · Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences. · Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings. · Work in partnerships with internal subject matter experts to capture and maximize revenue...

- Creates and maintains project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements - Communicates appropriately, clearly, and effectively with project team, implementation partner(s), internal operations, and executive leadership - Understands internal service level commitments and turnaround times and sets expectations appropriately - Makes informed decisions on how to set expectations through...

System Configuration · Manage user roles, permissions, and security settings in NetSuite. · Configure custom fields, forms, workflows, saved searches, and dashboards. · Maintain and optimize system performance, data integrity, and compliance. · Oversee sandbox...

- Expertise in NetSuite Procurement modules and ServiceNow capabilities. - Understand priorities for IT (Hardware, Software and Professional Services) related requirements and follow purchase procedures on compliance and spend limits. - Manage Purchase requisitions and work towards release of POs on time to suppliers. - Develop sourcing plan and co-ordinate with suppliers for completion for low value...

• 3x Daily In Office presence. Location: Armonk NY • Work at direction of General Counsel and Attorneys • Initiation of claims work, research and information gathering. • Litigation matter tracking • Responsible for the initial draft of attorney response letters • Organize exhibits for depositions, hearings and trials Additional Responsibilities/Details: • Draft hearing outlines • Schedule court reporters for depositions • Complete projects assigned by attorneys and paralegals • Support other team members with training and education to encourage best practices and high quality service

- Managing process and tracking of employee interviews and document collection on various projects; - Assisting with internal reporting on ongoing projects and workstreams - Providing end-to-end oversight of discovery matters and serving as primary client point of contact - Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables - Developing and managing relationships with internal teams - Defining, communicating, implementing and monitoring quality standards on all project deliverables - Planning and managing internal and external project communications, ensuring effective exchange of project information and...

Responsibilities   · Working on ways to automate and improve development and release processes of applications. · Working with software developers and software engineers to ensure that development follows established processes and works as intended. · Working on CI/CD pipelines with Jenkins.

For assigned software products, the Product Management Director will: - Own the Product Vision. Define and evolve the product roadmap across multiple applications, aligning with business goals and market needs - Facilitate strategy conversations and be a caretaker of the business’ product roadmap - Harvest and curate both external client inputs and internal...

Essential Responsibilities:     

- Troubleshoot and resolve complex application issues across multiple layers (web server, application server, database). - Monitor and maintain uptime, scalability, and performance of eDiscovery platforms and custom-built solutions. - Analyze logs and system behavior using tools like Event Viewer, IIS Manager, and SQL Server Management Studio. - Respond to support tickets within defined SLAs, providing clear communication and...

Core Competencies (based on Consilio’s Values) - Be flexible and embrace change; - Take ownership for providing outstanding service; - Value and respect the contributions of others, building trust and relationships with stakeholders; - Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...