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- Drive event impact– Manage conferences, sponsorships, and client events that put us front and centre in the legal industry.
- Lead campaigns that matter– Plan and support delivery of digital, social, email, and event campaigns that cut through the noise.
- Bring our story to life– Assist in creating compelling content: newsletters, case studies, client communications, and thought leadership.
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- Own the Product Vision: Define and evolve the product roadmap across multiple applications, aligning with business goals and market needs.
- Drive B2B Innovation: Leverage deep experience in both enterprise-level SaaS and broader B2B software to deliver impactful solutions for complex client environments.
- Lead with AI & Automation: Strategically guide and contribute hands-on to the development of intelligent automation and AI-powered features.
Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
• 3x Daily In Office presence. Location: Armonk NY
• Work at direction of General Counsel and Attorneys
• Initiation of claims work, research and information gathering.
• Litigation matter tracking
• Responsible for the initial draft of attorney response letters
• Organize exhibits for depositions, hearings and trials
Additional Responsibilities/Details:
• Draft hearing outlines
• Schedule court reporters for depositions
• Complete projects assigned by attorneys and paralegals
• Support other team members with training and education to encourage best practices and high quality service
Key Responsibilities
- Design, deploy, and manage containerized applications using Kubernetes and Docker
- Develop and maintain CI/CD pipelines for application delivery
- Monitor and troubleshoot application and infrastructure issues across...
Customer Satisfaction
Service Level Agreements (SLAs)
Ensure 15min response, follow-up and resolution SLAs are being met.
Provide the highest level of customer service to further solidify the relationship with Consilio’s clients by:
Assistance with logging into the system, navigating the interface and performing...
- Design, deploy, and manage containerized applications using Kubernetes and Docker
- Develop and maintain CI/CD pipelines for application delivery
- Monitor and troubleshoot application and infrastructure issues across environments
- Collaborate with cross-functional teams to ensure high availability and performance
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Messaging and Positioning:
- Develop compelling, persona-based messaging and supporting materials that effectively communicate Aurora suite benefits to legal professionals and corporate clients.
- Conduct customer interviews and stakeholder sessions to deliver market insights internally and ensure customer voice is reflected in all marketing materials.
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- Design and implement Salesforce solutions using Flow Builder, Apex, Lightning Components (LWC), and Visualforce.
- Manage and streamline deployments using Gearset, ensuring efficient CI/CD pipelines.
- Build and maintain integrations between Salesforce and external systems using REST APIs and other integration tools (e.g., MuleSoft, Workato, etc.).
- Leverage Einstein AI capabilities for...
- Data Warehousing design and implementation to support data reporting/analytic initiatives and BI platforms & tools.
- Develop Extract, Transform, and Load (ETL) workflows using SQL Server Integration Services (SSIS), or other languages such as C# and .Net to extract data from transactional databases and cloud APIs.
- Analyze and evaluate the data source and data targets required for the ETL mapping.
- Design, build and support Data marts using SQL Server.
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Essential Responsibilities:
· Understanding the software quality assurance lifecycle within the Agile processes.
· Designing and implementing manual and automated test strategies, plans, and cases
· Developing and maintaining test automation frameworks in C#/.NET
- Researching/identifying potential client contacts, generating leads, and uncovering high-value opportunities
- Driving business through outbound phone calls, preparing and sending strategic e-mails to prospective clients specific to their business or legal needs
- Managing full-cycle sales including account management driving revenue across Consilio’s service lines, with a focus on our professional services offerings
- Communicating with clients regarding their business needs to ensure a high quality of interaction in all sales meetings
- Driving sales through all aspects of the sales cycle, including scheduling...
- Serve as the primary point of contact for clients during forensic collection or forensic analysis engagements, explaining the process and providing regular updates.
- Work closely with clients to understand their needs, scope of investigation, and collection requirements.
- Educate clients on data preservation strategies to minimize the risk of data spoliation or loss during investigations.
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Customer Satisfaction:
1. Service Level Agreements (SLAs)
- Ensure 15min response, follow-up and resolution SLAs are being met.
2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT...
Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...