Job Listings

Management of Projects - Provide end-to-end oversight of multiple discovery matters and serve as primary client point of contact. - Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables. - Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort,...

- Respond to Help Desk (Service Desk and SNOW) tickets, calls and chatbot in a timely manner - Diagnose and resolve common IT problems using established procedures and knowledge base articles - Perform initial troubleshooting for Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately - Guide users through step-by-step...

- Respond to Help Desk (Service Desk and SNOW) tickets, calls and chatbot in a timely manner - Diagnose and resolve common IT problems using established procedures and knowledge base articles - Perform initial troubleshooting for Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately - Guide users through step-by-step...

- Respond to Help Desk (Service Desk and SNOW) tickets, calls and chatbot in a timely manner - Diagnose and resolve common IT problems using established procedures and knowledge base articles - Perform initial troubleshooting for Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately - Guide users through step-by-step...

- Resource Utilization - Partner with department leaders to assess and optimize resource allocation across projects and initiatives. - Identify utilization risks, capacity gaps, and inefficiencies, and implement strategies to address them. - Monitor utilization trends and proactively adjust resourcing to balance delivery quality, timelines, and team well-being. - Professional Development & Growth -

- Administration, maintenance, configuration, and ongoing support of Linux Server infrastructure - Understand and provide necessary evidence for all compliance and security controls - Control and monitor user access to the systems - Conduct security and compliance related scans, remediating vulnerabilities and other findings as necessary -

- Work with various business units to understand their integration requirements and build integration design documents. - Use integration tools (SnapLogic) and build the required integrations between various enterprise applications that are used by Consilio. (Ultipro, NetSuite, Salesforce, Concur, Data warehouse etc) - Define and drive integration strategies and methods and then plan them in accordance with established deadlines and time schedules. - Monitor integrations to...

Messaging and Positioning: - Develop compelling, persona-based messaging and supporting materials that effectively communicate Aurora suite benefits to legal professionals and corporate clients. - Conduct customer interviews and stakeholder sessions to deliver market insights internally and ensure customer voice is reflected in all marketing materials. -

- Review, assign and coordinate high volumes of incoming documents and tasks with little guidance - Make independent decisions and take ownership on the handling of service inquires, document coordination, and case assignments - React with appropriate urgency to situations and events that require a quick response or turnaround with tight deadlines - Be proactive and pay attention to details when solving problems that affect people within the group or other related groups - Demonstrate a high level of professionalism, integrity, and discretion in handling confidential information - Draft effective correspondences and summaries - Assess process improvement and transformation opportunities, and partner with process owners and...

- Essential Responsibilities:    - Responsible for the delivery of recruiting services and programs including the identification and recruitment of individuals to fill open positions in a timely and cost-effective manner - Responsible for continuously sourcing applicants for potential openings; maintaining a pipeline of qualified individuals -

· Lead and support the planning and execution of data preservation workflows, ensuring the use of legally defensible and industry-approved methodologies. · Facilitate client calls with confidence and a consultative approach. · Work independently onsite for small to medium engagements, representing the DFES team professionally. · Conduct forensic...

Core Competencies (based on Consilio’s Values) • Be flexible and embrace change; • Take ownership for providing outstanding service; • Value and respect the contributions of others, building trust and relationships with stakeholders;

· Process Optimization: Support the execution and continuous improvement of the eDiscovery program, processes, and SOPs. Identify and implement improvements to legal workflows, matter management, Legal Hold processes, and other operational functions.   · Technology Management: Execute recurring operational tasks: monitor the eDiscovery mailbox; manage legal hold communications; support collection workflows; and promptly escalate issues to senior team members. Administer legal technology platforms (e.g., Exterro, legal hold management systems), including matter setup, custodian updates,...

Responsibilities: - Provision and maintain end user hardware (laptops/desktops/workstation/mobile devices) using Intune MDM and local device cloning/provisioning tools - Package, deploy and maintain third party applications on end user hardware using Intune MDM - Troubleshoot/resolve issues in a timely manner on end user devices (laptops, desktops, mobile phones, etc.) - Manage users, groups and devices with on-premises Active Directory and Entra ID including Group Policy Management - Participate in maintenance and configuration of VDI platforms such as Windows 365, Azure Virtual Desktop and Omnissa Horizon - Monitor and respond to electronic tickets and phone calls from internal and external clients for both...

- Develop, maintain and implement detailed test plans, test cases, and test scripts to ensure compliance with system specifications. - Execute manual and automated testing, including functional, integration, regression, scale, and performance testing. - Design and execute test cases to validate data accuracy, completeness, and consistency within the data warehouse. -

- Maintain and update documentation within the centralized Document Management System (SharePoint). - Track document status across lifecycle stages: draft, review, publish, update, deprecate, archive. - Ensure version control and change logs are accurately maintained. - Tag and format documents for optimal retrieval by AI systems (AskLio, ServiceNow, Atlas). - Convert technical content into...

- Assist with implementation, process creation, and documentation of Nuix environment. - Work within a project timeline, achieving milestones throughout the process - Respond to internal client requests for Nuix-related discovery support, serving as a subject matter expert (SME) in Nuix - Facilitate the loading and processing of data in the Nuix environment, addressing processing errors and other data issues - Generate search term hit reports and other discovery workflow reports for client and counsel - Provide high-quality,...

What You’ll Do: With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.

What You’ll Do   - Become a subject matter expert on Consilio’s Digital Enterprise Platform, including features, integrations, and business impact. - Lead technical conversations during sales calls, demos, and proposal meetings. - Collaborate with Sales Directors, engineers, product teams and other internal subject matter experts to design client-specific solutions. - Present complex technology in a clear, compelling way to both technical and non-technical audiences. - Qualify prospects, manage a robust pipeline of opportunities from identification through close, and execute strategic outreach using CRM tools. - Balance the need to close...

- Research and identify potential clients, including law firms and corporate legal departments. - Conduct targeted outreach via phone, email, LinkedIn, and other platforms to schedule introductory meetings. - Qualify inbound leads and coordinate with senior sales executives to drive opportunities through the pipeline. - Lead initial discovery conversations to understand client needs and position solutions effectively. - Maintain accurate and up-to-date client information and activity in Salesforce. - Assist with preparation of pitch decks, sales collateral, newsletters, and proposal...