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Responsibilities:
- Demonstrate strong command of legal advisory, legal transformation, and eDiscovery services, clearly articulating Consilio’s value proposition.
- Balance efficient deal progression with a consultative approach that aligns client needs to Consilio’s service offerings.
- Manage a strong pipeline from identification through proactive outreach, industry...
Responsibilities:
- Demonstrate strong command of legal advisory, legal transformation, and eDiscovery services, clearly articulating Consilio’s value proposition.
- Balance efficient deal progression with a consultative approach that aligns client needs to Consilio’s service offerings.
- Manage a strong pipeline from identification through proactive outreach, industry...
- Demonstrate strong command of legal advisory, legal transformation, and eDiscovery services, clearly articulating Consilio’s value proposition.
- Balance efficient deal progression with a consultative approach that aligns client needs to Consilio’s service offerings.
- Manage a strong pipeline from identification through proactive outreach, industry events, referrals, and partner engagement, while expanding existing client relationships by driving solution adoption and multi‑threaded engagement across key stakeholder groups.
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Responsibilities
· Develop and articulate a clear grasp of eDiscovery services.
· Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
· Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
· Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities.
· Manage a healthy pipeline of opportunities from identification through...
Responsibilities
· Develop and articulate a clear grasp of eDiscovery services.
· Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
· Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
· Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities.
· Manage a healthy pipeline of opportunities from identification through...
Responsibilities
· Develop and articulate a clear grasp of eDiscovery services.
· Make concise and compelling presentations to a variety of audiences; capture the attention and engagement of the most demanding and time-pressed audiences.
· Balance the need to close business quickly while concurrently working with clients consultatively to identify client needs and match them with service offerings.
· Work in partnerships with internal subject matter experts to capture and maximize revenue opportunities.
· Manage a healthy pipeline of opportunities from identification through...
Key Responsibilities
1. Matter Management & Escalation Handling
· Take ownership of matter management and escalation supporting a sales manager’s $10M+ book of business, including high-profile corporate and law firm clients.
· Proactively triage and manage escalations, ensuring swift guidance and decision-making support for the manager.
· Support escalation handling and strategic upselling opportunities for the Growth Zone.
2. Workflow & Cross-Functional Collaboration
· Understand and optimize workflows, working across teams to ensure seamless...
RECRUITMENT & RESOURCING
- Working closely with the Manager, People & Development (Melbourne) and Director, People & Development (Sydney) to attract and select high performing secondees for our Melbourne and Sydney businesses, including:
- Screening, shortlisting, assessing and interviewing...
- Researching/identifying potential client contacts, generating leads, and uncovering high-value opportunities
- Driving business through outbound phone calls, preparing and sending strategic e-mails to prospective clients specific to their business or legal needs
- Managing full-cycle sales including account management driving revenue across Consilio’s service lines, with a focus on our professional services offerings
- Communicating with clients regarding their business needs to ensure a high quality of interaction in all sales meetings
- Driving sales through all aspects of the sales cycle, including scheduling...
Essential Responsibilities
- Design, build, and maintain moderate to highly complex software solutions including data pipelines, reporting tools, and applications that support analytical and operational needs across the organization.
- Lead or participate in all phases of the software development lifecycle: requirements gathering, solution design, application development, testing, and deployment.
- Analyze end-user data and workflow requirements, developing user-focused solutions that integrate with existing systems and the Relativity platform.
- Create and maintain documentation for development processes, system configurations, and operational procedures.
- Recommend improvements to existing solutions and follow...
Architecture & Design
· Design end-to-end solutions for new capabilities and modernization initiatives
· Define system boundaries, data ownership models, and integration strategies using Domain-Driven Design principles
· Make strategic decisions on architectural patterns (microservices vs. monolith) based on business and technical requirements
· Document technical decisions and design rationale for development teams and executive stakeholders
· Evaluate architectural trade-offs between competing approaches and advocate for appropriate solutions
- Works internally with colleagues and with clients in the planning and execution of data preservation using the most appropriate and legally defensible solutions
- Performs investigative analysis activities for a variety of digital devices, computers, storage media, servers, networks, and cloud-based services, including seizure and retention of mobile phones and handheld devices
- Performs data restoration and data conversion to prepare data for processing and hosting
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What You’ll Do
With a passion for helping others and solving problems, you’ll be helping clients over chat, email and outgoing calls with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access...
Leadership
- Serve as a point of escalation for junior members of the team.
- Provide training and supervision for junior team members.
- Motivate to create an environment where employees thrive.
- Manage and plan...
Client-facing and commercial support
- Be the primary legal contact for commercial teams: Act as the “face of Legal” for Sales, Client Services, and Business Development on day-to-day deal work and strategic initiatives.
- Own the commercial contracting lifecycle: Draft, review, and negotiate a wide range of client-facing agreements, including: MSAs, SOWs, NDAs, BAAs, DPAs, service and subscription agreements
- Provide practical, business-oriented advice: Develop a deep understanding of our services, technology offerings, pricing models, and client expectations to deliver clear, risk-balanced guidance under time pressure.
- Enable revenue and customer success: Partner closely with sales leadership to...
- Review, analyse, and validate data sets to ensure accuracy and completeness.
- Identify discrepancies and implement corrective actions promptly.
- Interpret and follow documented instructions and standard operating procedures (SOPs) with precision.
- Support data migration, cleansing, and transformation activities as required.
- Uphold strict adherence to data governance policies and compliance requirements.
- Maintain audit trails and documentation for all data-related activities.
- Utilize technical tools (e.g., SQL, Python, Excel, BI platforms) to query, manipulate, and report on data.
- Support implementation of data quality checks and automated validation processes.
- Identify opportunities to enhance data integrity processes...
- • Investigate and resolve escalated invoice and timekeeper discrepancies in collaboration with
billing and invoice management teams
• Prepare spend reports and conduct rate comparison analyses for low-to-medium spend law
firms
• Monitor, track, and report on the impact of the overall law firm rate program, identifying
trends and opportunities for improvement
• Support senior team members during rate negotiations with higher-value law firm
relationships by providing analytical insights and documentation
• Finalize, document, and maintain rate agreements and amendments in accordance with
company policies
• Contribute to continuous improvement initiatives by identifying process...
Management of the assignment life cycle from onboarding onwards: You will run the induction process and HR processes for all lawyers, paralegals and support staff starting and leaving assignments based in South Africa. This includes processing engagement letters, assignment notifications and all onboarding items using our automated onboarding platform. You’ll also be responsible for liaising with teams internally at the client to ensure their own
onboarding processes are complete for each of our starters.
Line management and on-assignment care and development: You’ll have line management responsibility for your lawyers and paralegals, in addition to coordinating on the day-to-day...
- Become a subject matter expert on Aurora’s features, integrations, and outcomes
- Provide technical guidance during sales calls, demos, and proposal meetings
- Collaborate with leaders across the organization (sales, marketing, product) to help shape client solutions
- Manage team of technical sales leads and be able to present Aurora to technical and non-technical audiences with clarity and enthusiasm.
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