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- EDUCATION
- Bachelor’s degree or higher (any discipline).
- LANGUAGES
- Multilingual in English AND at least one of the following: German/Cantonese/Mandarin.
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- Serve as the primary point of contact for clients during forensic collection or forensic analysis engagements, explaining the process and providing regular updates.
- Work closely with clients to understand their needs, scope of investigation, and collection requirements.
- Educate clients on data preservation strategies to minimize the risk of data spoliation or loss during investigations.
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- Define, communicate and drive the overall product vision, strategy, and roadmap while also being responsible for overall product metrics to drive appropriate margins across a suite of clients
- Work closely with engineering, design, sales and delivery teams as well as clients to ensure product success and market growth
- Develop additional ancillary business cases and track and quantify product success through key metrics
- Prioritize features and enhancements based on both client and product impact, feasibility, and cost
- Stay abreast of industry trends and technological...
Team Leadership
- Leading by example and with humility
- Communicate the company values, ethos and objectives to the Project Management team and across all other departments as needed
- Provide leadership and oversight of multiple project teams, including managing team utilization, training needs and serving as a primary point of escalation.
- Acts as...
· Rate Request Review & Approval
o Verify accuracy and completeness of timekeeper rate submissions before approval.
o Check approved rates against internal guidelines, historical data, and effective dates.
o Confirm that all required data fields are correctly populated, including timekeeper name, classification (e.g., partner, associate, paralegal), currency, billing office, and practice group.
· Data Entry & Documentation
o Accurately input rate data and comments into billing and matter management systems.
o Ensure...
· Rate Request Review & Approval
o Verify accuracy and completeness of timekeeper rate submissions before approval.
o Check approved rates against internal guidelines, historical data, and effective dates.
o Confirm that all required data fields are correctly populated, including timekeeper name, classification (e.g., partner, associate, paralegal), currency, billing office, and practice group.
· Data Entry & Documentation
o Accurately input rate data and comments into billing and matter management systems.
o Ensure...
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Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.
· Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
· Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
· Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
· Provide feedback and...
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Review and analyze legal invoices submitted by outside counsel to ensure accuracy, compliance with billing guidelines, and reasonableness of charges.
· Monitor adherence to outside counsel billing guidelines, including time entry descriptions, billing rates, staffing models, and expense charges.
· Identify billing discrepancies, unauthorized charges, excessive time entries, and non-compliant billing practices; communicate findings with internal stakeholders and law firms.
· Collaborate with legal, finance, and procurement teams to support budgeting, forecasting, and cost control of legal services.
· Provide feedback and...
- Work at direction of PMO project managers
- Responsible for maintaining organization of cases
- Case closure
Additional Responsibilities/Details:
- Utilize off-the-shelf and proprietary data collection, analysis, and reporting tools
- Support other team members with training and education to encourage best practices and high-quality service
Customer Satisfaction:
1. Service Level Agreements (SLAs)
- Ensure 15min response, follow-up and resolution SLAs are being met.
2.Provide the highest level of customer service to further solidify the relationship with Consilio’s COBALT...
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Work with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
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Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency be accountable and demonstrate unwavering commitment to do the right...
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Work with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
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Business Partnering & Stakeholder Management:
- Serve as a strategic business partner to divisional leadership, providing financial insights, analysis, and recommendations to support strategic decision-making and achieve business objectives.
- Build and maintain strong relationships with cross-functional teams, including sales, operations, and marketing, to drive alignment and collaboration in achieving financial goals.
- Present...
- Develop and maintain financial models to support business leaders and finance management in strategic planning and performance analysis.
- Create value-added commentary and insights for the monthly operations review, helping leadership understand key financial and operational trends.
- Conduct in-depth variance analysis, identifying drivers behind financial performance and recommending actions to improve results.
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Risk Management
- Assist with the review and improvement of the risk register
- Assist with the development and tracking risk treatment plans
Vendor Risk Management
- Perform vendor risk and security profile assessments, evaluate vendor responses including the potential for creating...
The DocuSign team works on exciting and innovative projects to deliver the entire DocuSign Agreement Cloud to global and enterprise clients. You will work closely with our clients and cross functionally with SYKE’s Consulting and Data Services teams to manage the end-to-end delivery of CLM, eSignature and AI (DocuSign Insight) projects.
As a Senior Legal Engineer, you will be responsible for:
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Core Competencies (based on Consilio’s Values)
- Be flexible and embrace change;
- Take ownership for providing outstanding service;
- Value and respect the contributions of others, building trust and relationships with stakeholders;
- Take initiative, act with urgency, be accountable and demonstrate unwavering commitment to doing the right thing;
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